Dealership Experience
19 yrs, 8 mos
Industry Experience
24 yrs, 5 mos
493 Reviews
Write a Review493 Reviews of Sergei Potapoff
July 09, 2019
Great customer service Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. Brittany always goes above & beyond to make my experience a good one. Sergei dropped by and said hello; he always has a smile and kind word. More
Other Employees Tagged: Brittiany Byas
June 27, 2019
Trade-in my used vehicle and purchased new Acura RDX Experience was great with no gimmicks. Sergei was pleasant in completing the deal even though I could have negotiated more but being a loyal Acura Cus Experience was great with no gimmicks. Sergei was pleasant in completing the deal even though I could have negotiated more but being a loyal Acura Customer, I felt there is value in the long run. More
June 20, 2019
Sergei made us feel like family. We told Sergei all of the things we needed to accomplish and he wildly exceeded our expectations! Truly one of the best car buying experiences we’ve We told Sergei all of the things we needed to accomplish and he wildly exceeded our expectations! Truly one of the best car buying experiences we’ve ever had. More
Other Employees Tagged: Joey Andrews
June 13, 2019
Bragging to All of my friends... / Excellent Service ! I thought I was sold on Genesis for the rest of my days ... But I stumbled into Jackson Acura and drove out in a beautiful 2019 MDX. Cameron my sales I thought I was sold on Genesis for the rest of my days ... But I stumbled into Jackson Acura and drove out in a beautiful 2019 MDX. Cameron my sales guy, went to bat for me with his finance team to get the numbers where I needed them to finalize a deal. Cameron went out of his way to get me as many rebate discounts as possible to make the deal work for me. Never once did he pressure me into making a decision he was patience probably overly patient as I can be very wishy washy when making late purchases. The finance managers I can’t thank enough for the roles they played as well. I can say with out a shadow of a doubt ... Jackson Acura has my commitment as a loyal customer moving forward . I’m life time sold ! The process was a breeze . The professionalism in all of the staff we encountered . I highly recommend them to all of my family and friends... And thanks to Cameron for the time he took after my purchase to go over every feature and how to operate it after my purchase. With a busy schedule like mine ... this was huge as I was stressing when I would be able to make time to read the owners Manuel . Lol .... Thanks Again Jackson Acura I’ll be back in a few months for my first oil change .😃 More
Other Employees Tagged: Reggie Hammond , Cameron Hilden, Kelly Oneill, Impressed with every member of the team I interacted with !
June 13, 2019
Always excellent I’ve had my Acura’s all serviced at Jackson since 2009. Service alway excellent. Currently have 4 MDXs and 1 TL in the family, 3 of them well over 1 I’ve had my Acura’s all serviced at Jackson since 2009. Service alway excellent. Currently have 4 MDXs and 1 TL in the family, 3 of them well over 100k miles. Jackson Acura keeps them all running like new. More
Other Employees Tagged: Rodney Jones, Nick Covino
June 03, 2019
Overall it was a pleasant experience buying new Acura MDX . Both Sales and Finance people are very knowledgeable and helpful during the buying process. Thanks . Both Sales and Finance people are very knowledgeable and helpful during the buying process. Thanks More
Other Employees Tagged: Dzmitry Belaboki
May 31, 2019
A+ Experiece Sergei and Cameron took EXCELLENT care of us. Great teamwork, they met all of our needs and are true professionals. We will be back. Thank you! Sergei and Cameron took EXCELLENT care of us. Great teamwork, they met all of our needs and are true professionals. We will be back. Thank you! More
Other Employees Tagged: Cameron Hilden
May 28, 2019
Love Jackson Acura They made the normal, frustrating car buying experience super simple. Second vehicle we’ve bought from them and would definately recommend to friends They made the normal, frustrating car buying experience super simple. Second vehicle we’ve bought from them and would definately recommend to friends and family. Service department is amazing too! More
Other Employees Tagged: Kelly Oneill
May 07, 2019
Another excellent service experience! Brittiany Byas continues to go above and beyond in seeing that my Acura is well-maintained and that I remain a very satisfied Jackson Acura customer. Brittiany Byas continues to go above and beyond in seeing that my Acura is well-maintained and that I remain a very satisfied Jackson Acura customer. We spoke the evening before and she even talked with me well after she had left the dealership saying it was no problem! She also knew my time was short and had me in and out way before I’d expected. Thank you, Brittiany! Sergei continues to check in every time I’m at Jackson Acura taking the time to come by and say hello. Thank you, Sergei. Thank you, Jackson Acura. More
Other Employees Tagged: Brittiany Byas
May 06, 2019
New Acura RDX I just completed the replacement of my 2016 RDX lease with a new 2019 RDX lease through Jackson Acura. Sergei was very, very helpful in locating exac I just completed the replacement of my 2016 RDX lease with a new 2019 RDX lease through Jackson Acura. Sergei was very, very helpful in locating exactly the color and specs we were looking for on the 2019 RDX. He is always very friendly and patient with me to respond to all of my questions. More
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