Sergei Potapoff | Page 37

Great Dealership!! Jackson Acura is a great dealership. Sergei is a excellent salesman. He is always available and has superb customer service. My visits here has always Jackson Acura is a great dealership. Sergei is a excellent salesman. He is always available and has superb customer service. My visits here has always been great. More

by kkornegay Verified Customer Verified Customer

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Repeat customer This was the 6th Acura purchased at Jackson. Always get best price the first time with no haggling. Fast friendly process. Highly recommend to all. This was the 6th Acura purchased at Jackson. Always get best price the first time with no haggling. Fast friendly process. Highly recommend to all. More

by larryhobbs Verified Customer Verified Customer

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Arrived to Jackson Acura Dealership to trade in my Mustang and it immediately did not feel like the typical car dealership. Sergie immediately took us to meet with Cameron Hilden (Sales/Leasing Cons Mustang and it immediately did not feel like the typical car dealership. Sergie immediately took us to meet with Cameron Hilden (Sales/Leasing Consultant). Cameron was unbelievably accommodating. It was not an accommodating feeling where they are pressuring you to purchase a car from them. It was a feeling of being comfortable and no pressure. I went in prequalified, with numbers knowing what I could afford, knowing what I wanted and they provided above and beyond my expectations. The dealership gave me more for my car than what I expected after researching online. Cameron asked me even though I was already prequalified if I would mind if their Finance Dept. Could work for a better interest rateto lower my numbers even more.... each and every step they made they were completely communicative with no surprises and always asked 'first'. Once finance completed my paperwork (Finance was wonderful to work with as well!) and the deal was signed Cameron then took me to my new car and went through step by step of all the extras my car has to offer. Not just 'telling' me.... but actually showing me. From simple things of downloading certain apps on my phone (to show me how my car interacts with different apps) to how to fixing a flat tire if needed.... Jackson Acura isn't just a dealership, it is a place that makes you feel welcome when you walk in (not an overwhelming welcome) and I do believe they truly care and want to help in any possible way. I am looking forward to a future relationship with Jackson Acura! Oh and by the way..... the smell of a new Acura is not a typical new car smell! The smell is a clean indescribable smell. It doesn't have that typical new car chemical smell. More

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Very good service I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. More

by Mits Ogawa Verified Customer Verified Customer

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Buying a New Car My experiences at Jackson Acura have always been outstanding, and this was no exception. Sergei was helpful and patient....always willing to answer My experiences at Jackson Acura have always been outstanding, and this was no exception. Sergei was helpful and patient....always willing to answer any question, no matter how small. He always wears a smile that is contagious. It is truly a pleasure to buy a car at Jackson. More

by marciamika Verified Customer Verified Customer

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Excellent car buying experience This was the best car purchasing experience I’ve ever had. All the staff were very friendly and not at all pushy. I will definitely recommend Jackson This was the best car purchasing experience I’ve ever had. All the staff were very friendly and not at all pushy. I will definitely recommend Jackson Acura to friends and family. More

by SatisfiedCustomer42 Verified Customer Verified Customer

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Excellent customer service I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone o I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone or log onto your laptop. The complimentary beverage selection includes gourmet coffee. The service reps listen to what the customer wants You don't have too long a wait for your vehicle in a most friendly and comfortable environment. More

by ellenh Verified Customer Verified Customer

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Excellent service This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us info This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us informed about progress in getting the work completed. It was completed in good time and we were on our way with a better performing vehicle. We also saw Sergei, the salesman with whom we have worked in purchasing three MDXs. He is always so polite and interested in speaking with us about how things are going. We really appreciate his maintaining contact even when we are not in the market for a vehicle. More

by hardtoplease Verified Customer Verified Customer

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Many years My whole family has driven Acura’s since 2007 and had them all serviced at Jackson. Excellent service. Great people. Won’t go anywhere else. My whole family has driven Acura’s since 2007 and had them all serviced at Jackson. Excellent service. Great people. Won’t go anywhere else. More

by S.STEPHEN Verified Customer Verified Customer

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New car No pressure from sales team we worked with. Team worked together to meet our needs, spent quality time and really felt like they wanted to provide the No pressure from sales team we worked with. Team worked together to meet our needs, spent quality time and really felt like they wanted to provide the correct vehicle for our needs More

by juniewhite Verified Customer Verified Customer

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