Sean Thomas

Very helpful, kind and did a wonderful job. Richard was very professional. Will have all my services there. Richard was very professional. Will have all my services there. More

by SHERRISCOPLEY Verified Customer Verified Customer

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Sean was very good at describing the problem with my 2017 Jetta's Infotainment system's computer and providing options to consider. Jetta's Infotainment system's computer and providing options to consider. More

by camorr3 Verified Customer Verified Customer

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Sean was very nice to work with. He was prompt, responsive, and helpful. I would recommend him to anyone. He was prompt, responsive, and helpful. I would recommend him to anyone. More

by SLivi Verified Customer Verified Customer

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Amazing customer service team. I’m always confident that I’ll be taken care of honestly, quickly, and with care. I’m always confident that I’ll be taken care of honestly, quickly, and with care. More

by CAMERON.ROBLEE Verified Customer Verified Customer

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Sean was great to work with as usual. He is very knowledgeable and helpful. We trust his advice. He is very knowledgeable and helpful. We trust his advice. More

by SIMO Verified Customer Verified Customer

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Always happy with the service here. Not so much with the VW infotainment system. It has been serviced at least four times and still glitches. Not so much with the VW infotainment system. It has been serviced at least four times and still glitches. More

by PETELOW1959 Verified Customer Verified Customer

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Dirito Brothers VW has always treated me like family. I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, w I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, was amazing helping me with my lease buy out and understanding my life situation. Thank you, Erin! More

by Sharon from Oakland Verified Customer Verified Customer

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I came in for a post purchase inspection as I bought my car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carma car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carmax to get my vehicle the repairs completed. Thank you Alberto and the service team! More

by bryan.roland86 Verified Customer Verified Customer

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Great customer service from Marina, so far I had only worked with Sean but Marina is equally great. Polite, on top of things, super helpful. Great service worked with Sean but Marina is equally great. Polite, on top of things, super helpful. Great service More

by MAUDP Verified Customer Verified Customer

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Punctual, professional, and pleasant. My ID.4 was serviced exactly as scheduled at 7:00am on Monday. No delays, no surprises—just top-tier VW service. Couldn’t ask for better. My ID.4 was serviced exactly as scheduled at 7:00am on Monday. No delays, no surprises—just top-tier VW service. Couldn’t ask for better. More

by rvared Verified Customer Verified Customer

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