Sean Thomas | Page 37
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
368 Reviews
Write a Review368 Reviews of Sean Thomas
November 24, 2021
We always come to Dirito brothers, all the way from Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. More
November 23, 2021
would like to have further information about my car for service. However, the text platform was great and informative. service. However, the text platform was great and informative. More
Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong
October 21, 2021
It's easy to write something nice when everything about out experience went our way, but this was a great reflection on VW as well as the dealership they handled a very expensive repair under warranty whic out experience went our way, but this was a great reflection on VW as well as the dealership they handled a very expensive repair under warranty which we weren't expecting. We have had several experiences with Dirito Bros. and all were excellent but this one tops all the others. Marina was communicative and maintained contact throughout the process it was great to work with her. Thanks for all you did to take care of my son's car we are VW customers for life! More
Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong
October 20, 2021
Ok, mentioned low R front tire, and warning light which u cleared. Come to find out there was a nail in the tire! Quite visible indeed, but not noticed during the service. Warning light returned next day pr cleared. Come to find out there was a nail in the tire! Quite visible indeed, but not noticed during the service. Warning light returned next day prompting me to look, and noticed the nail. Took it to a local tire shop and got it fixed. More