Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
647 Reviews

Industry Experience

20 yrs, 11 mos

4.9

647 Reviews

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647 Reviews of Sean Thomas

August 12, 2025

Dealership Rating
Employee Rating

Quick, efficient solution to leaking coolant. Kevin kept us informed all the way, and went to bat for extended warranty. More

by smyths
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Aug 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased our team was able to assist with the coolant leak and communication. Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen.

August 10, 2025

Dealership Rating
Employee Rating

Tech was friendly knowledgeable and helpful. He didn’t try to upsell sell us on outside of what we scheduled and got the job done on the same day. More

by davidlibby
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback. It's good to hear that our team provided the service you needed at Dirito Brothers Walnut Creek Volkswagen. Take care and enjoy your day!

August 08, 2025

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I took my '24 GTI 380 in for an oil change/tire rotation this week and received excellent service. Sean (and everyone) was great and the entire process was smooth. More

by SPUDBOY1234
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. Our team is pleased to have provided you excellent service on your '24 GTI 380 maintenance.

August 06, 2025

Dealership Rating
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Great service. I would highly recommend to my friends your place of business. Thanks again More

by SIRLARRYGARCIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Jorge

Aug 06, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and recommendation. We appreciate it at Dirito Brothers Walnut Creek Volkswagen.

August 06, 2025

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The professional at Dirito Brothers are simply amazing folks, and really know how to make you feel confident that they're taking good care of your vehicle. More

by eric.throne.csr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Dan, service advisor

Aug 07, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about out team at Dirito Brothers Walnut Creek Volkswagen. We're grateful to have you as a customer.

August 03, 2025

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Employee Rating

Great customer service, Sean was great and very helpful. They really care about fixing the problem and making it a smooth experience More

by elena.salagre
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. Our team at Dirito Brothers Walnut Creek Volkswagen is pleased to know we provided a smooth experience.

August 03, 2025

Dealership Rating
Employee Rating

Everyone at the service center was extremely helpful and cheerful. I was kept informed of progress and notified when service was complete. Great work! More

by dtomine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Aug 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your feedback and take care!

August 03, 2025

Dealership Rating
Employee Rating

Everyone is so helpful and place is very clean and pleasant, my service agent Mr Sean Thomas is very helpful and I always receiving and excellent service from him and very happy with my agent. Dealer More

by SJALILI68
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to know you found our services and the Uber option convenient. Thank you for your positive feedback about Dirito Brothers Walnut Creek Volkswagen. We look forward to continue providing great service.

August 03, 2025

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Employee Rating

I got fast and prompt service and I was able to get my car the next day. I am happy with the service. More

by ASF69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Aug 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

August 02, 2025

Dealership Rating
Employee Rating

Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi More

by Jetta Man
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you enjoyed our service and sales parts at Dirito Brothers Walnut Creek Volkswagen. It's wonderful that our amenities made your visit pleasant, and we appreciate the mention of our team's efforts. Thank you for sharing such a detailed review!

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