Scott Mills

The first person I dealt with in-service was Brian he seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpf seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpful to make a long story short. My car was making weird noises I came in for an oil change was told by brian that they didn’t have time to check out the other problem unless I left my vehicle. Franchesca assured me that the noise would be checked out. I got an oil change tire rotation, and after I left the dealership my vehicle was making very loud noises and started smoking after a few miles down the road I pulled over called the dealership. Franchesca was very helpful. My vehicle had to be towed back and I was charged an outrageous amount of money even though I had a warranty that was supposed to cover, the problem the warranty company did pay for what I believed to be a reasonable amount, but the dealership was charging me. Outrageous prices when I looked up the average cost of the repair was nowhere near the price that I was being charged. I feel like the dealership was taking the warranty money and charging me way more than the usual price. My hands were tied. There was no way for me to get my truck back unless I paid the money. I feel like there is something shady happening at this dealership. More

by D F Verified Customer Verified Customer

Helpful 0

Report | Print

Very excellent customer service both in their sales area and their service department, great job! and their service department, great job! More

by CLEGEYT Verified Customer Verified Customer

Helpful 0

Report | Print

Willing to get the deal done / very informative - patient , kind , manager very helpful and cooperative , kind , manager very helpful and cooperative More

by japilot Verified Customer Verified Customer

Helpful 0

Report | Print

Kevin went above and beyond I’ll definitely recommend him to anyone I know looking for a new ride! to anyone I know looking for a new ride! More

by kinghooya84 Verified Customer Verified Customer

Helpful 0

Report | Print

#1 truck dealer in the city of Ocala. Employees very cordial with Customer Service present Employees very cordial with Customer Service present More

by ocaintl Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! Our salesman Jared was great!! So VERY helpful, polite and knowledgeable! Helped with setup of radio and onstar. THANKFUL for his time working with Our salesman Jared was great!! So VERY helpful, polite and knowledgeable! Helped with setup of radio and onstar. THANKFUL for his time working with us! We are seniors and need more help! Jared is very patient! Great job Jared! Thank you! Gary & Sandy Nelson More

by nelson-gk@hotmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

Mahurley was wonderful and Palm Chevrolet was great! Thank you all so much!! 100% recommended!! Thank you all so much!! 100% recommended!! More

by COCOBECK Verified Customer Verified Customer

Helpful 0

Report | Print