Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 32

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

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385 Reviews of Scott Lupo

March 10, 2022

Dealership Rating
Employee Rating

Very knowledgeable salespeople. Fair trade-in value for vehicle. Large clean dealership. Many vehicles to choose from More

by mikewaywood
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder , Austin Osabuohien

Mar 10, 2022

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Mike, for choosing Family Hyundai!

March 09, 2022

Dealership Rating
Employee Rating

I had a very positive buying experience here. Everyone that I worked with from start to finish was incredibly helpful. I purchased my car through Kristi, and can’t say enough about how helpful, a More

by LY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Mar 09, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Krisiti and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 07, 2022

Dealership Rating
Employee Rating

Service at Family Hyundai is always great. Everyone professional. My experience has always been positive. More

by Gratitude4240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Mike Majors , Tom Salin

Mar 07, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

February 26, 2022

Dealership Rating
Employee Rating

The manager Jason Lecowiczh was very rude,disrespectful and extremly unprofessional. It made our purchase extremely unpleasant even the other 2 employees Scott and Octavein were very nice. Because of him I More

by Flavi
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Al Pellizzeri, Jason Lechowicz , Octavien Johnson

Mar 16, 2022

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 25, 2022

Dealership Rating
Employee Rating

Due to the Covid pandemic the service department has been kinda booked tight. I understand this. I brought me vehicle in for my schedule maintenance a day earlier than scheduled. My service advisor made me f More

by SMITHROLISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Joe Panici, PJ Smith

Feb 25, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai! We truly appreciate your five-star feedback. We look forward to having you as one of our valued customers for years to come.

February 24, 2022

Dealership Rating
Employee Rating

Nice and helpful stuff! Patient, kind, and not at once rushed into making a decision which is the most important for first time buyers! Highly recommend! More

by Buteska
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toni Ivanovic , Octavien Johnson

Feb 24, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2022

Dealership Rating
Employee Rating

Salesman very helpful and friendly. Was made to feel very comfortable and all questions answered. More

by HENHAR59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Feb 20, 2022

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 19, 2022

Dealership Rating
Employee Rating

Have purchased 3 cars here. Great service all the way around. Lifetime warranty can't be beat. Almost time to trade in for our 4th. More

by L.RENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 20, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 17, 2022

Dealership Rating
Employee Rating

They communicated through out the process. Speedy check out, friendly staffs and helpful and fast More

by koostay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2022

Dealership Rating
Employee Rating

This is our third car purchased at Family. Ricky is so great!! He takes time to answer all our questions and is not pushy at all. We always receive great service through Al and Scott as well More

by KELLY51300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Family Hyundai responded

Thank you, Kelly, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricky and our team, and we look forward to working with you again.

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