Scott Gately | Page 51

Professional service Otto’s was extremely professional and made it very easy to buy my new X3. They simplified all of the paperwork, took care of many of the obligations Otto’s was extremely professional and made it very easy to buy my new X3. They simplified all of the paperwork, took care of many of the obligations in advance, and then when I picked up the car it was show ready and in its own garage. They really do know how to make you feel well taken care of. More

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Nothing but positives! I was very impressed with Scott Gately and Otto's in general from start to finish. That statement applies to all aspects of our dealings, from the co I was very impressed with Scott Gately and Otto's in general from start to finish. That statement applies to all aspects of our dealings, from the coffee, to the price, to the fam course we got from Brian when we took possession of the car. Thank you Scott and the people and management who support you. Sal Gioia More

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Great dealership They treat you like they really appreciate your business, whether it's a new car or preowned. I would highly recommend Otto's for anyone who cares abo They treat you like they really appreciate your business, whether it's a new car or preowned. I would highly recommend Otto's for anyone who cares about customer service and knowledgable customer representatives. More

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Otto's, our best car buying experience by far - Jim & Cheryl Scott Gately made sure that our purchase of a BMW 530i xDrive was about us. At every step of the way Scott couldn't have been more helpful. He gave us Scott Gately made sure that our purchase of a BMW 530i xDrive was about us. At every step of the way Scott couldn't have been more helpful. He gave us our best car sales experience ever. He always followed through on what he said he would do. He was completely straightforward, no pressure at all. Scott always seemed to know the car that we were working toward and never pushed anything on us. He was very knowledgeable and carefully explained how we would relate to each car or financing option, whether something was to be included or excluded. The other people we met at the dealership seemed equally committed to a good experience. The whole process of buying a car at Otto's was explained to us along the way and they delivered as promised. More

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Differentiation through customer service experience! Absolutely the best dealership experience ever! The facility is modern, the people are friendly and professional and the whole sales process is very l Absolutely the best dealership experience ever! The facility is modern, the people are friendly and professional and the whole sales process is very low pressure. You get to negotiate and mull over your deal without the typical used car lot's gimmicks, which is such a strong selling point of Otto's BMW. Special shout out to Scott Gately in Sales for assisting me throughout the purchase process. More

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Pleasant, easy and no pressure experience I called into Otto's knowing exactly what car I was interested in. I initially spoke with Dallas who was so helpful and knowledgeable on every questi I called into Otto's knowing exactly what car I was interested in. I initially spoke with Dallas who was so helpful and knowledgeable on every question I asked him. I was then referred to Scott Gately for when I came in to do the test drive. I first have to commend the customer service on every level of the dealership, from the initial call to the detail and delivery of the vehicle. Scott was so easy to deal with. No pressure, professional and has a great personality. Every concern I may have had was handled and dealt with. I have never had such a great experience at a car dealer as we all know that it mostly can be a dreadful experience. I will definitely come back here for future vehicles. PLEASE request Scott as you will not be disappointed!!! More

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So happy!!! We had a very easy and enjoyable experience with Scott. Those are two adjectives I usually don't use when talking about a car dealership. We were ju We had a very easy and enjoyable experience with Scott. Those are two adjectives I usually don't use when talking about a car dealership. We were just looking and had no intention of buying but after driving the car and talking with Scott, we were sold. He is extremely knowledgeable and really wanted to make sure the car was the best fit for me. I would absolutely recommend Otto's and specifically Scott. He went above and beyond what we expected. Couldn't be happier! Thanks Scott! More

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"My first BMW buying experience" Scott Gately was one of the most courteous and professional vehicle sales agents I have ever dealt with. He made the purchase of my first BMW a pleasa Scott Gately was one of the most courteous and professional vehicle sales agents I have ever dealt with. He made the purchase of my first BMW a pleasant one. He had a high level of knowledge of the BMW line-up and his enthusiasm and years of experience for the brand shows. Scott was very thorough in presenting me with all the vehicle choices of interest to me, new and pre-owned, including the features and technology in the BMW X1, which I am now the very proud owner of. Scott had all the paperwork ready which made it a quick and smooth buying experience. Everyone at Otto's was so friendly and accommodating. Scott, along with Brian (the genius), answered my many questions about the car and showed me how to handle all its many high-tech features with contagious enthusiasm. Thank you, and I love my new car! More

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Great experience at Otto's Buying my dream car at Otto's BMW proved to be an enjoyable as well as painless experience. Everyone at Otto's was so friendly and accommodating. I wo Buying my dream car at Otto's BMW proved to be an enjoyable as well as painless experience. Everyone at Otto's was so friendly and accommodating. I worked with Scott who was great in helping me select the perfect car. He along with Brian (the genius) answered my many questions about the car and showed me how to handle all its many high-tech features. Scott gave me a great deal on a new car that other dealers could not top. Thank you, and I love my new car! More

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Great leasing experience at Otto BMW!! This is the second BMW that my husband and I have leased from Otto. I am impressed by how knowledgable and proficient Scott Gately is. With my brief d This is the second BMW that my husband and I have leased from Otto. I am impressed by how knowledgable and proficient Scott Gately is. With my brief description of what kinda car I was looking for, he quickly pulled out the ideal car from inventory. He never tried to up sell me or pressure me into buying any car. He answered all my questions and went above and beyond explaining different leasing options to try to get me the best deal i can. When he delivered our first BMW, he provided us with a detailed demo that helped us enjoy the car more. Both time he had already prepared all the paper work before we arrived to sign the deal. Definitely the quickest and smoothest car buying experience I've ever had. I've also had the greatest after sale services. Every time I had any questions or issues with the car, Scott was always a phone call away. He was very responsive and had a excellent handle of any problems or situations. I highly recommend and will continue leasing from Otto. More

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