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Scott Bateman
Scott Bateman at Mercedes-Benz of Orange County powered by Benzel-Busch
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Scott Bateman

Service Advisor

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Scott Bateman

May 10, 2024

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I cannot say enough wonderful things about the Scott Bateman and the Service Department at Mercedes Benz of Orange County. Their customer service and Service Department are consistently outstanding, ex More

by zackncam
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Recommend Dealer
Yes
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May 02, 2024

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Most professional and wonderful service ! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! More

by JULES4074
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Caiya Davis, Walter Pensa, Scott Cruver, Omar Martinez, Orlando Casale , Michael Paccione

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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that Michael Paccione and Thomas Tzimoulis provided you with such professional and wonderful service during your car purchase. Delivering a seamless and efficient experience is our goal, and we're delighted that we could have you driving off in your new car within just one hour. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

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First and foremost Mercedes-Benz is always presentable and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. More

by nyindera
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Caiya Davis, Walter Pensa, Mark Webster, Scott Cruver, Omar Martinez, Orlando Casale

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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you found our dealership and Omar to be presentable and professional. Providing top-notch service and keeping our customers updated on their service status is important to us, and we're glad Omar could deliver on that promise for you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

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Not much to say because it’s a problem that’s covered under warranty and the part needed is on back order, but everyone was nice and professional. More

by JESSE.W.FUENTES
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Yes
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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to leave us a review. Your satisfaction is important to us, and we're committed to resolving the issue as soon as possible once the part becomes available. If you have any questions or concerns in the meantime, please don't hesitate to reach out. Warm Regards, Michael Hill mhill@benzelbusch.com

April 25, 2024

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Clean easy to work with on time service nice staff needs coffee for guests waiting More

by ROWENS44
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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us. We're glad to hear that you found our service clean, easy to work with, and on time, and that our staff was pleasant. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Scott is always pleasantly engaged when discusing all service options. I'm very happy he works at my dealership of choice. More

by LTKARINCHAK
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Recommend Dealer
Yes

Other Employees Tagged: Benzel Admin, Scott Cruver

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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Scott has consistently provided you with pleasant and engaged service when discussing service options. We're fortunate to have him as part of our team, and we're delighted that he's made your experience at our dealership a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

April 18, 2024

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I was very pleased with the good and attentive service. Thank you very much. I appreciate it More

by SRALATINA69
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Yes
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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you were pleased with our attentive service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 16, 2024

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Mercedes benz of Orange County has always been excellent from Eric in Sales, Walter and Thomas in management to Caiya and Omar. Always friendly and very professional More

by AKIENJOHNSON
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Caiya Davis, Walter Pensa, Benzel Admin, Omar Martinez

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Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Mercedes-Benz of Orange County has been consistently excellent. From Eric in Sales, Walter and Thomas in management, to Caiya and Omar, our team is dedicated to providing friendly and professional service at every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 03, 2024

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Thank you for the thorough examination of our car, your recommendations and exceptional service thereafter. More

by LRAWDING
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Yes
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Apr 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with the thorough examination of your car and the recommendations provided by our team. Ensuring that our customers receive exceptional service is our top priority, and we're thrilled that we could meet your expectations in this regard. Warm Regards, Michael Hill mhill@benzelbusch.com

March 30, 2024

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Always great service and honesty. The team was great and helped me complete my service way before it was promised. Great work, the car looked great and ran extremely well. More

by adgreen13
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Yes
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Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you consistently receive great service and honesty at Mercedes-Benz of Orange County. Warm Regards, Michael Hill mhill@benzelbusch.com

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