Sam Mercado | Page 9

I had a very pleasant experience Sam was as always I had a very pleasant experience Sam was as always friendly knowledgeable and efficient...my waiting time was as expected the car was washed and I had a very pleasant experience Sam was as always friendly knowledgeable and efficient...my waiting time was as expected the car was washed and vacuumed More

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This team always goes above and beyond to take care of my vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is what the "book" says but with unleaded fuel and the braking system being a sealed system these should not be needed until the car hits 100k miles. Again no reflection on the dealership they were doing their job. Sam and his team always provide first class service. More

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had my NX serviced. Sam Mercado was so helpful and pleasant to work with. I always enjoy Jim Hudson's staff all are friendly and professional. pleasant to work with. I always enjoy Jim Hudson's staff all are friendly and professional. More

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Very professional. very quick service on my ES300h. I am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! More

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Excellent service, fast, courteous, efficient. Sam was wonderful and very efficient. Very knowledgable and prompt with letting me know my car was ready. Good experience! wonderful and very efficient. Very knowledgable and prompt with letting me know my car was ready. Good experience! More

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This was just a service , but it is always about as good as you can make. I am always pleased with how you run your business. It is top notch! as you can make. I am always pleased with how you run your business. It is top notch! More

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The purpose for my visit was for a 40,000 mile service. The process was easy from scheduling the appointment, dropping off my car, having the service that would be performed explained to me, picking up/dr The process was easy from scheduling the appointment, dropping off my car, having the service that would be performed explained to me, picking up/dropping off the loaner car, and checking out. Mr. Mercado listened to what additional services I wanted to be performed, and was very professional. I am always impressed each time I have the need to visit Jim Hudson Lexus. The slogan, "Experience it once, and you'll never forget it" is true! More

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Sam did an excellent job helping me when I came in. We had awesome conversation in regards to how amazing Prince, or the artist formerly known as, is. He answered any questions I had about my vehicle and had awesome conversation in regards to how amazing Prince, or the artist formerly known as, is. He answered any questions I had about my vehicle and I didn’t have to wait long. More

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I had an appointment and went in for routine maintenance, oil and filter change. The guys had the work done and car returned in short order and check out was quickly done. oil and filter change. The guys had the work done and car returned in short order and check out was quickly done. More

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As has been for many years, check in easy, got curtesy vehicle which I don't often do. My car was ready in 2 hrs. vehicle which I don't often do. My car was ready in 2 hrs. More

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