Sam Mercado | Page 8

Professional service and Personnel, the waiting time wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing wasn’t bad with the service they had to do. Very clean place. The people that works there are real friendly, they always say hi or how you are doing when they passes by. More

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Scheduling service was an easy task with the online schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. More

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Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More

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This dealership has spent decades training its employees to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third to deliver stellar services and this extends to all departments. As a customer it’s noticeable and pays big dividends. I’m on my 3rd Lexus from third dealer and while the car is superb it’s really the people and the service that make this a spectacular experience in owning an automobile. Here’s a big salute to Jim Hudson, his management team and to each and every one of their employees for making driving a grand and fun experience. My sincere thanks to each of you. More

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great place to get car serviced. They couldn't get part until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. More

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Excellent Customer Skills and Service. I had 120000 mile service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else that needed attention. More

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GREAT SERVICE CARING AND FAST. THEY WORK WITH YOU AND DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS DELIVER AS AGREED. CLEAN AREA AND AMENITIES MAKES FOR A GOOD EXPERIENCE. WELL DONE. THANKS More

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This is my 3rd vehicle with Jim Hudson, and there's a reason why I always go back. Anita Smith was great, even though they didn't have the car I was looking for at the dealership, she made it happen. She reason why I always go back. Anita Smith was great, even though they didn't have the car I was looking for at the dealership, she made it happen. She was able to find the model, color and specifications that I was looking for. There's a reason why this dealership is number 1 and every other dealer is just competing for number 2. More

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Beautiful place. Treated with first class respect from Anita, Robert, Corbin, Kimberly, Sam and Reggie. Love your place since 2006. We love you. I would love polo shirts to show everyone we love Jim Hudso Anita, Robert, Corbin, Kimberly, Sam and Reggie. Love your place since 2006. We love you. I would love polo shirts to show everyone we love Jim Hudson Lexus. More

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I always take my car back to Jim Hudson Lexus. The loaner car is an incredible service that makes life so much easier. Hard to believe that you can actually offer that for routine service appointment loaner car is an incredible service that makes life so much easier. Hard to believe that you can actually offer that for routine service appointments. Sam Mercado was very attentive and communicated the observations of the service technicians without any pressure to replace items that are just now beginning to show wear/age; that alone is a refreshing and welcome attitude. More

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