Ron Gay
Ron Gay at Jim Ellis Buick GMC Mall of GA
Refer Me

Ron Gay | Page 2

Service and Parts Director

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
84 Reviews

Dealership Experience

32 yrs

Industry Experience

32 yrs

Languages Spoken

English English

4.6

84 Reviews

Write a Review

84 Reviews of Ron Gay

September 07, 2023

Dealership Rating
Employee Rating

Very professional and honest. My first place to shop for vehicles they done right every time More

by JRABAGO_2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 28, 2023

Dealership Rating
Employee Rating

This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D More

by jp_vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. This error has been corrected in our records. We sincerely apologize for any inconvenience this may have caused.

August 19, 2023

Dealership Rating
Employee Rating

They are very helpful have been since I moved here in 2016. I would really them. More

by dcstraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Aug 22, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

August 12, 2023

Dealership Rating
Employee Rating

I liked that they are using video to tell you about what they find while servicing the car. They have always been friendly and courteous during my service visits. More

by S3VIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

August 10, 2023

Dealership Rating
Employee Rating

Quick, efficient and always a smile! ! Well done Not the first time or the Last time will use this shop! More

by lhawk47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 03, 2023

Dealership Rating
Employee Rating

I was a bit nervous have to take my car in for repair especially knowing is a 2022. My service advisor Malissa was courteous, knowledgeable and helpful. I had my vehicle repaired sooner than I anticipate More

by LIZRAMLAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Nick Rose , Malissa.

Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

June 09, 2023

Dealership Rating
Employee Rating

Easy to get service. Service manager very helpful, courteous and through. Waiting area clean and comfortable. Happy with all parts of this service More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

June 08, 2023

Dealership Rating
Employee Rating

Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned. More

by INTOIUCH2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Nick Rose

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

May 19, 2023

Dealership Rating
Employee Rating

i love this dealership i am always satisfied with everything i request done to the car More

by JUANA.ALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington, Jason Ropp

Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 14, 2023

Dealership Rating
Employee Rating

The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements. More

by MNJ1JWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

2
...

Dealership Inventory (282 Vehicles)

new 2024 GMC Canyon car, priced at $39,045
2024 GMC Canyon
new
Black exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 3500 car, priced at $70,313
2024 GMC Sierra 3500
new
White exterior
Automatic
Four-wheel Drive
new 2024 Buick Encore GX car, priced at $25,285
2024 Buick Encore GX
new
Blue exterior
CVT
Front-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $71,213
2024 GMC Sierra 2500
new
White exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $70,895
2024 GMC Sierra 1500
new
Gray exterior
Automatic
Four-wheel Drive
new 2023 Buick Envision car, priced at $32,140
2023 Buick Envision
new
White exterior
Automatic
All-wheel Drive