445 Reviews
Write a Review445 Reviews of Joe Marengo
May 13, 2024
Lou was great to work with. I was looking at a specific used car online that happened to be gone by the time I called. I chatted with Lou and shared that the car I missed was fi I was looking at a specific used car online that happened to be gone by the time I called. I chatted with Lou and shared that the car I missed was first on my wish list so I would probably move on. Before we hung up, Lou thought to asked me what was my second and third choice. Turns out he had the 3rd choice sitting on the lot. I ended up test driving the car that night and making an agreement to buy the car. It’s my money, my decision, but I’m old fashioned and still like to talk to my husband about buying a car. Life happened right after and I was having a difficult time getting back to the dealer to make it official and drive away with the car. Lou and Chad brought the car to me in downtown Atlanta and we signed the paperwork over lunch. When I drove the car home that night, there was a loud noise in the rear end that I had not heard on the test drive. I had the car inspected by a local mechanic who presented me with a $2000 repair bill. I immediately called Lou and explained the situation and he suggested that I bring the car to the dealer the next day with the inspection report. When I showed up, I saw Chad who had brought my car to me and was welcome so warmly into the dealership. They escorted me right back to the sales manager and Joe heard me out. Listen to the problem and then introduced me to Nick Rose, the service manager. they walked me through what they would do, how long they thought it would take. About an hour, Nick came back out and explained what he thought was causing the sound and told me what he thought he could do to alleviate that. I had to wait about another hour before Nick came back out to get me. They ended up replacing the left rear tire , which seem to eliminate the loud noise. I just can’t say enough great things about this whole Jim Ellis team. Lou was absolutely fantastic, and the rest of the team rose to the occasion to stand by their name and their brand and to do the right thing for the customer. It’s rare to find this kind of customer service anymore and I am thankful and grateful for Lou and the Jim Ellis team! More
Other Employees Tagged: Nick Rose, Lou Lamothe
May 09, 2024
Great dealership. Honored their quote. Joe (sales manager) great guy. No haggling. Deal done fast. Honored their quote. Joe (sales manager) great guy. No haggling. Deal done fast. More
Other Employees Tagged: Lou Lamothe
May 04, 2024
Absolutely very great place . All the workers are hospitalble and not only that they make sure you understand every information into details before you make your purchase All the workers are hospitalble and not only that they make sure you understand every information into details before you make your purchase and one I like about this dealership. More
Other Employees Tagged: Sami Karaki, Ben Atuegwu, Ed Barnes, Nick Rose
May 01, 2024
The people at Jim Ellis went above and beyond to make sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recomme sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recommend! More
Other Employees Tagged: Morris Walker , Ralph Sorrentino
April 05, 2024
Fred was outstanding to work with, both Julie and I found this to be one of the easiest car purchases we have ever made. this to be one of the easiest car purchases we have ever made. More
Other Employees Tagged: Mike Hatcher, Fred Lovette , Ken Wang
March 14, 2024
Excellent experience, no pressure sale and willing to negotiate price. Would recommend Jim Ellis to others. negotiate price. Would recommend Jim Ellis to others. More
Other Employees Tagged: Mike Hatcher , Luis Larios
February 02, 2024
Professional, responsive and courteous Joe is an excellent manager and treated us great. Definitely would contact him again on our next purchase. excellent manager and treated us great. Definitely would contact him again on our next purchase. More
Other Employees Tagged: Joe Marengo
January 26, 2024
Service was awesome as usual. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. More
Other Employees Tagged: Morris Walker , Tom Floystrop
January 17, 2024
Morris and Joe were very personable, professional and knowledgeable with all aspects of sale, negotiation and follow up. knowledgeable with all aspects of sale, negotiation and follow up. More
Other Employees Tagged: Morris Walker