Robyn Reinitz
Robyn Reinitz at Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Robyn Reinitz | Page 5

Finance Manager

Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

10727 - 82 Avenue NW
Edmonton, AB T6E 2B1

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67 Reviews
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67 Reviews

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67 Reviews of Robyn Reinitz

September 26, 2020

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Employee Rating

Right from when we walked in the door everyone in the dealership were friendly and helpful. Robyn was absolutely terrific to deal with throughout the whole buying process. The excellent customer service More

by Bruce K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Sorge

Sep 28, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Bruce! It was a pleasure working with you, enjoy the new vehicle!

September 26, 2020

Dealership Rating
Employee Rating

It was an absolute pleasure working out a deal with Robyn on our new truck. Everyone at the dealership was super pleasant and helpful. I promise to come back to pick up my corvette when the financing comes More

by marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek

Sep 28, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Marty! We hope you love the new Corvette.

September 04, 2020

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Employee Rating

I bought my XT5 from here! Robyn's service was outstanding. She worked diligently for over a month trying to find me the right vehicle and never gave up. AMAZING SERVICE! Thanks again More

by Heba
Recommend Dealer
Yes
Sep 08, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review! Enjoy the new XT5!

August 13, 2020

Dealership Rating
Employee Rating

In my lifetime I have purchased 8 vehicles from dealerships. For the first time I can say I had a 100% positive experience. Robyn is wonderful to deal with, fair, down to earth and personable. Next More

by Awcard
Recommend Dealer
Yes
Aug 13, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review, we are very happy you enjoyed your experience with us! Enjoy your new vehicle!

August 12, 2020

Dealership Rating
Employee Rating

Robyn was fantastic and would recommend her to anyone. She was very professional and extremely helpful. Robyn came in on her day off so my husband could test drive and sign the papers. Everything from beg More

by Erinhettle1616
Recommend Dealer
Yes

Other Employees Tagged: Jason Mann

Aug 13, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Erin! We are always happy to help, we hope you and your husband love your new vehicle!

August 12, 2020

Dealership Rating

Robyn was fantastic. Knowledgeable, efficient and fair. From start to finish she made the experience painless and enjoyable. The truck is exactly what I was looking for. I was surprised how quick they were More

by Jerad Penner
Recommend Dealer
Yes
Aug 13, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Jerad, we hope you love your new truck!

August 07, 2020

Dealership Rating
Employee Rating

Easier than buying tomatoes! My wife and I went into Don Wheaton Chevrolet this morning to look at purchasing a new vehicle. As soon as we walked into the door Robyn was there to More

by stevenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek

Aug 12, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Steven, we hope you absolutely love your new vehicle!

July 28, 2020

Dealership Rating
Employee Rating

Great experience purchasing a used Buick I highly recommend Don Wheaton Chevrolet. Robyn made the whole process quick and easy and was very accommodating and willing to work around my schedu More

by Dezerae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek

Aug 04, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the great review Dezerae!

July 25, 2020

Dealership Rating
Employee Rating

Sales person was very nice. However I will never do business with them again. They intentionally hid rust on hood with bug deflector as they glued it on right before I arrived. Bug deflector wasn’t on More

by Unimpressed
Recommend Dealer
No

Other Employees Tagged: Troy Sorge

Jul 27, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for doing business with us, we do appreciate it and we apologize for your concerns. Driving 16 hours to come get this vehicle was a big commitment on your end. We price very competitively and are happy you could take advantage of this deal. In regards to our accessories, we discounted the vehicle to compensate for this product. So in effect you did not pay for it but you still get the benefits of the program. As per my message to you, we are happy to unwind this deal and give you a full refund but we need to do this very quickly. We will even compensate you for the film protection. Thank you, and please reach out to me whenever. Troy Sorge, Sales Manager

Jul 28, 2020

Unimpressed responded

Hello Troy, Before I go into great detail as to what was done wrong and why I am upset at what has taken place... I will first try and be fair and offer a reasonable solution.. If Don Wheaton will pay for the body work that is being done and the durashield I had to pay in full which could not be applied due to the aforementioned issue then all is forgotten. $1500 for the durashield and 700 for body work. If this arrangement Is reasonable to you let me know. If not and you choose to escalate then by all means be my guest. Again this is about principal and doing the right thing. Rarely do people get a second opportunity to correct these types of situations.

July 24, 2020

Dealership Rating
Employee Rating

Buying a new vehicle was a breeze. Everyone was very accommodating and eager to make us happy at the end of the day. The customer definitely comes first at Don Wheaton. More

by marieaasland
Recommend Dealer
Yes

Other Employees Tagged: Nick Seredych, Tim Florek , Len Crotty, Corey Sayer

Jul 27, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the great review Marie! We hope you love your new vehicle!

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