Robert J. Elrick | Page 4

From the first visit in December til my van arrived in August Robert kept me informed from when the van was built and shipped til it arrived in Barrie. Thanks Robert Elrick. August Robert kept me informed from when the van was built and shipped til it arrived in Barrie. Thanks Robert Elrick. More

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Robert our sales rep was very caring and went above and beyond to provided us with the best service. Especially during this time of supply shortages and recalls. What should have been a strait forward deal beyond to provided us with the best service. Especially during this time of supply shortages and recalls. What should have been a strait forward deal became a roller coaster ride and a bit overwhelming for us and had to be frustrating for our sales rep Robert. We had selected a used Ford Escape which was at another dealership. Robert checked, and verified that it was still available. We proceeded with the purchase agreement and went home and waited for pick up date. Robert called us the next morning to advise that this vehicle had been sold to someone else, however the system had not been updated as sold when Robert checked. Robert located another Ford Escape for us. So we proceed with another purchase agreement and were told it would take a week to ten days. That was ok with us. However it took longer due to a back order on the part to get it certified. A week later Robert showed up at our home to advise that he could not sell us this vehicle as there has been a RECALL on these Ford Escape, He had located another vehicle for us to test drive, so again we proceeded with another purchase agreement,(always staying with in our price range) Two days later Robert came to our home to advise that this 3rd vehicle had major mechanical issues and could not sell this vehicle to us. He did bring us another newer used vehicle that was certified and ready to go for us to test drive. We went to the dealership. Robert and his team reviewed our situation and offered a solution and options. We finalized the purchase agreement and came home with a beautiful Red vehicle. Thank You Robert for all your support and for hanging in there with us. I would recommend Robert and Barrie Ford to friends and family. Thank you. More

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From the moment we walked into the showroom until we picked up two new vehichles we were treated with respect and every question we had was answered. Robert went above and beyond. He made it so easy for picked up two new vehichles we were treated with respect and every question we had was answered. Robert went above and beyond. He made it so easy for us from choosing right up to driving away. We would highly recommend Barrie Ford. Thank you, More

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From the first visit until we drove off the lot with the vehicle of our dreams we were treated wonderfully and with respect. I would recommend Robert and Barrie Ford to friends and family. Thank you. vehicle of our dreams we were treated wonderfully and with respect. I would recommend Robert and Barrie Ford to friends and family. Thank you. More

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Robert has been with us through our last 3 vehicle purchases. He’s attentive, patient and always gets us what we are looking for. He keeps us informed, as well as answers any and all questions we may purchases. He’s attentive, patient and always gets us what we are looking for. He keeps us informed, as well as answers any and all questions we may have at any time. Always an amazing experience with him. More

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I purchased my very first new vehicle with Rob, and he made every step of the process enjoyable and stress free. He took the time to explain every detail and option, and made picking up my Ranger very exc made every step of the process enjoyable and stress free. He took the time to explain every detail and option, and made picking up my Ranger very exciting. We will 100% be coming back to Rob and Barrie Ford for our next vehicle! More

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Robert Elrick was amazing as always with wonderful service! He's always knowledgeable and helps with any inquiries we may have quickly and efficiently! service! He's always knowledgeable and helps with any inquiries we may have quickly and efficiently! More

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Barrie Ford had exactly what I was looking for. This is our third purchase with Robert Elrick, I am so happy with the service we get! This is our third purchase with Robert Elrick, I am so happy with the service we get! More

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Amazing service dealing with Robert frickel and staff I would recommend anyone to deal with him great service and beyond!!! would recommend anyone to deal with him great service and beyond!!! More

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Robert Elrick is a true professional who takes pride in his work. He is a straight shooter and exactly what you’d be looking for in a Sales Team Member. His personal approach to make you feel valued is wha his work. He is a straight shooter and exactly what you’d be looking for in a Sales Team Member. His personal approach to make you feel valued is what you look for when looking to purchase a vehicle. He knew everything about our Explorer and made us feel supported with any questions of any matter going forward after delivery which was appreciated. More

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