Rob Simon
Rob Simon at Klaben Ford Lincoln

Rob Simon

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
295 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

4.9

295 Reviews

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295 Reviews of Rob Simon

October 31, 2025

Dealership Rating
Employee Rating

For doing the repairs on my car, they made sure I was happy before I left. Shawn was helping me kept in touch and a daily basis of what was going on and I have nothing bad to say they performed really we More

by davidrostankowski
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

October 25, 2025

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Employee Rating

I have been dealing with Klabin Service center since Clark ford service center in Hudson closed. i switched over to another dealer since they were closer to home for a couple years but was unsatisfied w More

by SDSHORT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 25, 2025

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Great experience beginning to end. Everything was explained and completed. I highly recommend Klaben as the BEST More

by dmbohio711
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sales: David Mitchell

October 25, 2025

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Employee Rating

Rob is one of the best people I have ever worked with there. He takes very good of me and my car. He is the best you have there!! More

by kar13056
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2025

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Excellent, friendly service. Great, clear communication. Frequent updates. Recall updates done quickly and vehicle is back to normal operation. Highly recommended! More

by grzesieks
Service Price Transparency
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Recommend Dealer
Yes

October 14, 2025

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I love coming to Cleveland Ford for my service It's always on time It's always well done and I trust Kim a lot More

by ladypolarbear
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

October 13, 2025

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Supposed to fix my brakes and never did. It’s still acting up. Just like before it was a recall on brake booster I don’t know what to do now More

by davidrostankowski
Service Price Transparency
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Recommend Dealer
No
Oct 14, 2025

Klaben Ford Lincoln responded

Thank you for the time in providing us with your review David. We share our guest’s feedback with our entire team, helping us know where we are succeeding or needing improvement. After reading your comments it was obvious we failed in meeting the expectations we set for you. No excuses. Thank you for taking the time with me tonight over the phone. We look forward to having the opportunity to restore your full confidence in us. Thank you again for your feedback and I'll speak with you again in the morning! Aaron Heinlein 330.352.1925 aheinlein@klaben.com

October 11, 2025

Dealership Rating
Employee Rating

The team members at Klaben Ford go out of their way to service you. Kim Wolfram is a leader in this field, She takes a personal interest in your situation and does everything to make sure you are taken ca More

by dalemorel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Sean Bradford

October 11, 2025

Dealership Rating
Employee Rating

The team at Klaben Ford Lincoln is top notch. From mobile service to drop offs the staff is friendly and courteous. Gavin services our vehicle and always keeps us up to date. Highly recommend thi More

by Dcmaurer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

October 10, 2025

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Employee Rating

Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. More

by tcasto9322
Service Price Transparency
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Recommend Dealer
Yes
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