Rick Gordon
Rick Gordon at Family Ford of Enfield
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Rick Gordon | Page 2

General Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
23 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

4.5

23 Reviews

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23 Reviews of Rick Gordon

November 06, 2023

Dealership Rating
Employee Rating

We were very happy to do business at family ford and would recommend to others and close friends thanks More

by R. Corning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2023

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 09, 2023

Dealership Rating
Employee Rating

Aside from a few minor mix ups things went well Friendly, professional and helpful sales staff and associates. Very pleased with the transaction of my new car purchase. More

by rghaydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche

Sep 10, 2023

Family Ford of Enfield responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2023

Dealership Rating
Employee Rating

We just purchased a used Ford Explorer, Brendan & the team at Family Ford took great care of us. We are happy to recommend them to friends and family. More

by GinaCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Miller

Jun 16, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review, Gina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Explorer, and don't hesitate to reach out if you need anything else.

June 11, 2023

Dealership Rating
Employee Rating

Always excellent service Agnes is always helpful when we have any problems have been long time customers More

by WRITETOGRANDMA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai , Jorge sales person

Jun 12, 2023

Family Ford of Enfield responded

Thank you! Anges and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

June 08, 2023

Dealership Rating
Employee Rating

Customer focused service, quality work at a reasonable price and a pleasure to work with the representatives. More

by PJh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2023

Dealership Rating
Employee Rating

Had a great experience at Family Ford. Rick Gordon GM and Ray Lauer in Sales did a great job from beginning to end. Purchased a 2023 F150 and am very happy. I highly recommend this dealers More

by WARREN2828
Recommend Dealer
Yes

Other Employees Tagged: Ray Lauer

May 25, 2023

Family Ford of Enfield responded

Warren, It's great to hear that we were able to help you out. enjoy your new F150. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

May 05, 2023

Dealership Rating
Employee Rating

Rick Gordon, Billy McGowan, and Cam (Finance Manager) are responsive, helpful, and kind. It was a great experience working with them all. More

by kflynnmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William McGowan , Cam

May 07, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Dealership Rating
Employee Rating

I love to there they are very friendly am always get what I need done More

by hutchinsonmarlon52
Recommend Dealer
Yes
Mar 27, 2023

Family Ford of Enfield responded

Marlon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 03, 2023

Dealership Rating
Employee Rating

Rick Gordon was great. He worked with me on the price of my trade in, even though I owed more than it was worth. He was responsive and kept me informed. John, was a fri More

by 18thcenturyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese , Greg Larouche

Mar 03, 2023

Family Ford of Enfield responded

Here at Family Ford of Enfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rick, John, Cameron, and Greg, and it was a pleasure having you at the dealership. We appreciate your review!

January 11, 2023

Dealership Rating
Employee Rating

The service was the nice time I had waiting for my car very good servicers More

by memelavertue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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