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Greg Ayers
Greg Ayers at Family Ford of Enfield
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Greg Ayers

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
414 Reviews
4.7

414 Reviews

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414 Reviews of Greg Ayers

May 15, 2024

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Employee Rating

Friendly and very helpful. My third buy and will return for another purchase. Truly appreciate the “Family” atmosphere. More

by emoncevicius2
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Ken Brown

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May 15, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2024

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Family Ford has wonderful employees. Always a comfort to you work on all my vehicles! Service is always honest. And Sales I think I'm on the second car "FORD" both purchased from you. More

by CARMENCALDERON05
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Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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May 11, 2024

Family Ford of Enfield responded

Carmen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2024

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I had The Works performed on my 2013 Ford Fusion. I am always very happy with any of the work that they've done on my car. Service dept. is just wonderful. Greg is the best. More

by marceyfl
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Yes
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May 09, 2024

Family Ford of Enfield responded

Marcey, Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Greg and our team appreciate your business and hope to see you again soon!

May 08, 2024

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Greg was awesome. He was prompt in greeting me. Friendly and knowledgable. Answered all my questions. More

by mjvignone
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Yes
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May 08, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Greg here at Family Ford of Enfield.

May 08, 2024

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The Employees are kind, helpful when I have a Question They always answer me truthful even when " It hurts". I love Family FORD of Enfield, CT! More

by CARMENCALDERON05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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May 08, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carmen, and don't hesitate to let us know if we can be of further assistance.

May 07, 2024

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Greg was courteous, helpful and efficient, my vehicle was serviced and returned on time as promised More

by Scpc93
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Yes
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May 08, 2024

Family Ford of Enfield responded

It's great to hear that Greg was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

April 30, 2024

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The service was very efficient. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. More

by Jrw285
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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May 01, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 27, 2024

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Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle More

by paulmike1973
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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May 02, 2024

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 23, 2024

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GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag More

by Mike
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Agnes Pusztai , Jay Delgado

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Apr 23, 2024

Family Ford of Enfield responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 21, 2024

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Very easy time dealing with the service department. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. More

by Stan.fijalkowski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Billy Genereux, Kim Moore, Colin Twigg

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Apr 22, 2024

Family Ford of Enfield responded

Hi Stan: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

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