Ken Brown

Friendly and very helpful. My third buy and will return for another purchase. Truly appreciate the “Family” atmosphere. My third buy and will return for another purchase. Truly appreciate the “Family” atmosphere. More

by emoncevicius2 Verified Customer Verified Customer

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Family Ford has wonderful employees. Always a comfort to you work on all my vehicles! Service is always honest. And Sales I think I'm on the second car "FORD" both purchased from you. Always a comfort to you work on all my vehicles! Service is always honest. And Sales I think I'm on the second car "FORD" both purchased from you. I drove it till it wouldn't drive. Nice group all around. More

by CARMENCALDERON05 Verified Customer Verified Customer

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I am Happy with the service and expectations were met. I Will keep coming back I Will keep coming back More

by JARNOLD13 Verified Customer Verified Customer

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The Employees are kind, helpful when I have a Question They always answer me truthful even when " It hurts". I love Family FORD of Enfield, CT! They always answer me truthful even when " It hurts". I love Family FORD of Enfield, CT! More

by CARMENCALDERON05 Verified Customer Verified Customer

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The service people were great. The mechanic was great. The price of the services is outrageous. 3 g for labor department.We're the part for $1400.That is not totally I really don't The mechanic was great. The price of the services is outrageous. 3 g for labor department.We're the part for $1400.That is not totally I really don't think I would buy another Ford. More

by MMCBRIDE64 Verified Customer Verified Customer

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Not only did my service go quickly I also ran into my salesperson who took time to help me learn some things for the navigation and radio that I couldn’t figure out. salesperson who took time to help me learn some things for the navigation and radio that I couldn’t figure out. More

by hf1031 Verified Customer Verified Customer

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I only continue my car service at ford because of my trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the s trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the services are done. I do wish ford offered better promotion offers and coupons for the bigger services. More

by JNET Verified Customer Verified Customer

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Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle didn’t check the whole vehicle More

by paulmike1973 Verified Customer Verified Customer

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Ken was thorough and welcoming. He was knowledgeable about my car’s issue and was on top of the part when it came in. He was knowledgeable about my car’s issue and was on top of the part when it came in. More

by Ks Verified Customer Verified Customer

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GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Agnes, all great. Also this time was with Jay Delgado and he was great too! More

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