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Ken Brown
Ken Brown at Family Ford of Enfield
Refer Me

Ken Brown | Page 2

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
481 Reviews
4.7

481 Reviews

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481 Reviews of Ken Brown

October 17, 2024

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Employee Rating

I always have good service when I bring my truck or my car and service personnel, good and friendly and the mechanics do a great job More

by BSGOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 18, 2024

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

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Employee Rating

On October 10th I had an 8:30 AM appointment for service for a recall. Everything happened as it should have. The problem was fixed quickly and I was on my way. Thank you Family Ford for a job well done. More

by Janis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 17, 2024

Family Ford of Enfield responded

Thank you, Janis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 15, 2024

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Employee Rating

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service More

by stuvylyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 16, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 14, 2024

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Employee Rating

Always explains everything completely to me. Answers all questions I may have. They take the time to listen. More

by BlueLady '07
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2024

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Employee Rating

The service was great and staff pleasant. The repair was done well and I am satisfied with the job. More

by David1361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Oct 12, 2024

Family Ford of Enfield responded

David, Thanks for sharing about your service experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

October 03, 2024

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Employee Rating

great service, great people! Pleasure to work with. Especially the pick up service that came to my job! More

by gena3rus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2024

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Employee Rating

This dealership is a favorite. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. More

by PONIDRIVR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, William McGowan

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Oct 04, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2024

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Employee Rating

The dealership resolve my issue without trying to upselll more unnecessary work and fixed it in a relatively short amount of time More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Oct 02, 2024

Family Ford of Enfield responded

Thank you, Doug, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2024

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Employee Rating

Everything was in a d out as promised. Tech did leave hand prints on hood and door though. More

by greg@staffordmechanical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Sep 29, 2024

Family Ford of Enfield responded

Greg, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2024

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Employee Rating

Prompt service. Difficult getting through the phone system. Good availability for appointments & very nice facilities. More

by Tacotalker1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Sep 29, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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