Richard Loucks

I was in desperate need of a safe vehicle for the Alberta winter, and a friend of mine recommended I go see Richard. Having never financed a vehicle before, I was wary. Entirely unnecessary, as I soon discov winter, and a friend of mine recommended I go see Richard. Having never financed a vehicle before, I was wary. Entirely unnecessary, as I soon discovered I was in good hands. Richard helped me select a variety of vehicles to try and we picked one that suited me perfectly, and made the financing far quicker and less stressful than I was expecting. He introduced me to his team, and within a few hours I felt like I was hanging out with friends rather than stressing about buying a first car. A big thank you to everyone at Shaw GMC, I'm very happy with the entire experience! More

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Randy was great throughout the whole process, I'm very happy the way he handled the sale with me even tho I was all over the map at one point. I'd definitely would recommend Shaw and especially Randy to happy the way he handled the sale with me even tho I was all over the map at one point. I'd definitely would recommend Shaw and especially Randy to any of my friends that are in the market for a new or used vehicle. More

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VERY GOOD Excellent service, Understood our requirements GAVE US 3 OPTIONS or choices after discussing our needs. All 3 met our approval in terms of price and Excellent service, Understood our requirements GAVE US 3 OPTIONS or choices after discussing our needs. All 3 met our approval in terms of price and quality. FINANCING and terms quite satisfactory.Value of trade in was as expected. More

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Randy was very helpful and was able to find the truck I wanted very quickly. I would highly recommend this team to everyone I know. wanted very quickly. I would highly recommend this team to everyone I know. More

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They corrected Rob the manager reached out to my daughter with an email, made sure things were corrected and vehicle's issues all looked after. Randy honored his pr Rob the manager reached out to my daughter with an email, made sure things were corrected and vehicle's issues all looked after. Randy honored his promise and provided the extra car fob that was promised during the sale. John Smith followed up on the vehicle status made sure everything was all right, he also offered should any issues will arise to bring the vehicle back again. Richard Loucks is an excellent in his field, got my daughter approved and was very polite and thoughtful today upon my arrival dealing with the vehicle. Katerina was the one who we signed all the documents with, she was great all the way, polite, understanding and very humble. I'm glad overall Shaw GMC stood up by their word and corrected all the issues. Seeing a problem and doing nothing about it is one thing, but management at Shaw made sure things were looked after, and bringing final satisfaction to their clients does matter. We will recommend Shaw GMC to our friends and family, and again thank you for looking after us and correcting all the issues. More

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Great experience no beating around the bush numbers were there service was amazing, I am super happy with my purchase loving my new vehicle and couldn’t be happier with the follow ups and customer service I there service was amazing, I am super happy with my purchase loving my new vehicle and couldn’t be happier with the follow ups and customer service I received Jessey was great in all aspects making sure I tried multiple vehicles and that I left with the product I wanted, I will highly recommend anyone looking for a vehicle to go here. More

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Richard found me a great deal on a 2019 GMC Terrain. I needed room for dog crates and the Terrain works perfectly. He also found me a fantastic interest rate on my loan. Katerina was very efficient with a needed room for dog crates and the Terrain works perfectly. He also found me a fantastic interest rate on my loan. Katerina was very efficient with all the necessary paperwork. Totally would recommend them. More

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Dream car It was always my dream to own a truck but have no idea where to go. Then I saw Shaw GMC in my searching, and of course checked all the reviews, which It was always my dream to own a truck but have no idea where to go. Then I saw Shaw GMC in my searching, and of course checked all the reviews, which are excellent. When I met Randy on my appointment date, I felt at home right there and then and the rest was obviously winning for me. I got my new truck with all the accessories I needed without any hassle whatsoever. And of course the rest of the team was awesome. Thank you guys! Highly recommended... More

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First time buyer At ShawGMC the staff are great! I met with Richard who worked out numbers and such to help me find the perfect car for me and also met with Katerina a At ShawGMC the staff are great! I met with Richard who worked out numbers and such to help me find the perfect car for me and also met with Katerina and Randy who are also amazing individuals. I highly recommend this place if you’re looking for a hassle free experience on your next purchase for a vehicle. You’ll leave with a smile. More

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Fantastic group of people, very helpful and patient. Thank you for making it possible for me to make this happen ! I highly recommend going to see these folks for sure ! Thank you for making it possible for me to make this happen ! I highly recommend going to see these folks for sure ! More

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