I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
852 Reviews
Write a Review852 Reviews of Richard Klaben
November 24, 2016
Two cars We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christin We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christine. Really great experience that we will do again in 3 years. Klaben rocks!!!! More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Bob Paytas
November 23, 2016
Professional Dealership Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!! I'll go ba Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!! I'll go back !! More
Other Employees Tagged: Jennifer Bowen , Terry Colbert, Gene Kallmeyer
November 21, 2016
Great customer service! I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. More
Other Employees Tagged: Brandon Brinko
November 20, 2016
Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the other dealerships I had been to. Instead, they treated me like I was just as important as every other customer there and they did everything they could to help me get into a new car!!! They took the time to explain what they were doing every step of the way and why they were doing it. They made me feel like a person not just another sale and for that reason alone I will continue to give them my business!! More
Other Employees Tagged: Christine Klaben , Bob Paytas
November 18, 2016
Always a pleasure Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford a Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford addition to our fleet. More
Other Employees Tagged: Tyler Kline
November 18, 2016
Amazing Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them an Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them and it was as great as always. I recommend Kenny King and the Klaben Auto Group with my greatest thanks. More
Other Employees Tagged: Kenny King, Stephanie Slomberg
November 13, 2016
awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on costs and payments. Everyone we had contact with was friendly and quick to work with us. We had a time constraint and they worked with us on that. They did not try to oversell an upgrade but paid attention to what WE wanted. We bought a Ford Explorer and are very happy with our decision in the car and in the dealership! More
Other Employees Tagged: Mike Cooney, Christine Klaben
November 08, 2016
Exceptional service. Very professional team! They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben step up to the plate and girls a Homer! Thanks Rich and Chris.Moldas on sales for making this happen! First time I purchased a vehicle and had the owner involved during and after the purchase. Never met an owner from any other dealer I purchased from More
Other Employees Tagged: Chris Moldas, Mike Brandvold
November 03, 2016
Great Customer Service Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us thro Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us throughout the sale. Everyone at the Klaben Ford were friendly and made us feel welcome. We love our new Edge, and look forward to a long relationship with our new friends at Klaben Ford. More
Other Employees Tagged: Jennifer Bowen , Tom Nicodemus
November 01, 2016
Great people and very effecient Service on my 2014 escape was done very professionally and on time. Mona was excellent. Then my salesmen convinced me to turn in my 2014 Escape and l Service on my 2014 escape was done very professionally and on time. Mona was excellent. Then my salesmen convinced me to turn in my 2014 Escape and lease and new 2017 Escape. Great move on my part. Very satisfied with everyone connected with my transaction. Thanks Roscoe. More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Jennifer Bowen , Tim Casto, Kenny King