"Rand is awesome "
I love my new Subaru outback! Rand (salesman) was awesome! He was not pushy and explained everything. He took his time and let me look at different options. He worked hard for a good deal for me.
"Customer Care #1"
Great Experience?? Rand is an amazing guy & a Subie driver, which speaks volumes! When my first brand new vehicle (Subaru Impreza) was written off I was devastated. Rand understood, listened to our needs, and was respectful of our budget. He went above and beyond to get us into a new Crosstrek. We feel like family after our experience here. Even on a busy Saturday we were #1 throughout the entire process. Customer care is far more important to Rand and he never pushed to upsell us. He explained our situation ahead to the Sales Manager Patrick who was terrific in getting the deal done ? without games and even a hair under budget. Once You Drive A Subaru You Will Never Go Back?? There is a reason there are few used ones for sale. Awesome ride especially in winter and our crazy Calgary weather shifts. I LOVE MY SUBIE and Subaru Calgary is an above & beyond dealership.
Other Employees Tagged:
"2ND Time Subaru Buyer"
2nd time buying a new subaru. Decided to purchase 2019 Crosstrek Touring Model. Dealt with Rand Fitzner and Robyn (finance). Rand is a great person to deal with. What I appreciated the most was he kept the lines of comunication open with me. No pressure what so ever. Told him what I was looking for and wanted. He told me there was a waiting period. I was willing to wait. Whether good or bad he kept me in the loop. He wanted to get me my car as quickly as he could. He cares about his clients.
You can tell he will go that extra mile for you. I would recommend him to anyone looking for a subaru.
It was very easy in finance dealing with Robyn. She was very knowledgable. She gave great suggestions about what I may want for my new vehicle. Excellent customer service skills on both Rand and Robyn.