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Rachel Farrell
Rachel Farrell | Page 5
Service Advisor
Jim Norton Toyota Tulsa
9809 South Memorial Drive
Tulsa, OK 74133
71 Reviews
71 Reviews
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71 Reviews of Rachel Farrell
Verified Customer
March 15, 2024
I went in for an oil change and tire rotation. When I got in my car after the service was performed it smelt like someone had literally taken a dump in my car. It was coming out of the air vents a When I got in my car after the service was performed it smelt like someone had literally taken a dump in my car. It was coming out of the air vents and two mechanics could not figure out where the smell was coming from. They ended up spraying a strong chemical through my vests to get rid of it. I have a very sensitive nose, and there is no way I brought my car in smelling like that. I literally got out and started gagging. I’m wondering if the kid that brought it around sprayed fart spray in it? He opened the door and took off! More
by destiny8
March 14, 2024
I have been very pleased with Jim Nortin. I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bou I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bought a used Avalon from them they Service has always been top-notch. More
by ILINE_JONES
Other Employees Tagged: Greg Foster, Eric Cooper, Jeff 'Stewart' Cantrell , Brent Durett, Auston Foster
March 14, 2024
Always get good service at JNT. However, I had an appointment for oil change and tire rotation. I added on transmission flush and it turned into a three hour wait! Hope this has However, I had an appointment for oil change and tire rotation. I added on transmission flush and it turned into a three hour wait! Hope this has not become their new normal. More
by bkirkland2
March 12, 2024
Everyone is nice and they got me in and out quickly. Don’t know what else to say. Don’t know what else to say. More
by spencer9988
Other Employees Tagged: Eric Cooper
March 11, 2024
The service advisor was polite and efficient. Our car was serviced and washed and returned to us quickly. Jim Norton has taken care of our car since we purchased it. Our car was serviced and washed and returned to us quickly. Jim Norton has taken care of our car since we purchased it. More
by FLODUN
March 01, 2024
Every time I come to this dealership, the service is predictably timely according to service given. Everyone is courteous and professional. The waiting area is nice and spread out which gives everyone a predictably timely according to service given. Everyone is courteous and professional. The waiting area is nice and spread out which gives everyone ample room to keep distance from each other. Also, the waiting area is clean. More
by LLPYEAGLEY
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