Phillip Connor

Selection of vehicle desired was good; but follow-thru and deliver of clean, fully functional, and detailed vehicle purchased was not so good. Also, knowledge of EV charger options was not too good. Also, and deliver of clean, fully functional, and detailed vehicle purchased was not so good. Also, knowledge of EV charger options was not too good. Also, ability to provide dealer installed puddle lamps as part of the agreed vehicle purchase price was miss-represented during negotiations. More

by rogersrrr Verified Customer Verified Customer

Helpful 0

Report | Print

Via separate email directly to Mike Pierce, I made it clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle purchase seamless by all means. His opinion, integrity, dedication and ability to listen to the customer's needs were entirely commendable. I wouldn't hesitate making an additional purchase or recommending this dealership in the future !! Extremely pleased !! More

by joey.laragione Verified Customer Verified Customer

Helpful 0

Report | Print

Great service professional salesman timely and efficient in sell exceptional atmosphere friendly staff comfortable and clean! in sell exceptional atmosphere friendly staff comfortable and clean! More

by danjean68 Verified Customer Verified Customer

Helpful 0

Report | Print

Shout out to Bobby in Service in Webster. he was awesome taking care of my SUV he was awesome taking care of my SUV More

by sailing007 Verified Customer Verified Customer

Helpful 0

Report | Print

The purchase process was too slow we almost gaiv up and did not purchase to car due to the lack of hussle and inablity to do tw things at once. did not purchase to car due to the lack of hussle and inablity to do tw things at once. More

by dad50ggr Verified Customer Verified Customer

Helpful 1

Report | Print

One of the best I have ever been to. Everybody is so nice we were in and out just like that I will recommend you guys to everybody that I know. Please, y’all buy a Cadillac from Big Star Everybody is so nice we were in and out just like that I will recommend you guys to everybody that I know. Please, y’all buy a Cadillac from Big Star More

by CEDRICHENRY318 Verified Customer Verified Customer

Helpful 0

Report | Print

The sales force did an exceptional job especially Mr Phillip Connor our sales specialist. He was helpful, courteous and a pleasure to work with. Service also took care of warranty issues with our XT 6. Phillip Connor our sales specialist. He was helpful, courteous and a pleasure to work with. Service also took care of warranty issues with our XT 6. Thanks for a great job. More

by W Wayne Hodge Verified Customer Verified Customer

Helpful 0

Report | Print

Always a pleasure doing business with you. Phil was outstanding, everything from entrance to exit was extremely easy. Keep up the fantastic work from the employees to you. Every enjoyable expe Phil was outstanding, everything from entrance to exit was extremely easy. Keep up the fantastic work from the employees to you. Every enjoyable experience reflects on every member of the Big star Cadillac team and right now it is 5 stars and above. Thank you for the enjoyable experience. See all of you in a few years. More

by dfwcomfortserv Verified Customer Verified Customer

Helpful 0

Report | Print

Ainsley is the best service advisor I ever had she’s always on point everyday always on point everyday More

by ZENOFAMILY713 Verified Customer Verified Customer

Helpful 0

Report | Print

Felt like the salesman that I delt with wasnt trying yo get one over on me he made sure I got what I was looking for get one over on me he made sure I got what I was looking for More

by TWIGSMASONRY Verified Customer Verified Customer

Helpful 0

Report | Print