Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Jeff Dial

May 06, 2024

Dealership Rating
Employee Rating

Jeff always comes through. Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch More

by E30M3BMW
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 02, 2024

Dealership Rating
Employee Rating

They were times and professional. They provide transportation from dealership to home and back home again. More

by ABNERMICHAEL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

May 03, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 30, 2024

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Once again, phenomenal staff, service, and experience. Thank you for such a high level of quality and assurance. More

by ldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 16, 2024

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Employee Rating

I never leave reviews but because of one employee and her great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah a More

by Mpr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Karah Gonzales

Apr 16, 2024

Big Star Cadillac responded

Thank you for your review and kinds words regarding Karah. I would love to hear from you directly so that I might learn how we can earn a 5 star review on your next visit. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

April 08, 2024

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Jeff gives excellent customer service. I can rely on him to take care of my issues. More

by JGIERSPECK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 08, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2024

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Employee Rating

These guys were Great! I’m traveling from Arizona, needed an oil change, they took my car in and changed my oil immediately. Thank you, Thank you, Thank you! Christine Ca More

by HUMBRDLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Apr 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

March 29, 2024

Dealership Rating
Employee Rating

very good treatment and fast and without any problem they answered all my questions and I felt very comfortable More

by LAPAIPA80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivas

Apr 01, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 04, 2024

Dealership Rating
Employee Rating

Jeff and his service team are truly professional and take customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership More

by DKBOYER2000
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Mar 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

Jeff Dial was excellent & vary helpful with my vehicle, maintenance and repairs. He always takes care of me. More

by jnthibodeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Mar 04, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

Great Service & great communication, had my vehicle back to me in the same day. No wait time More

by ISRAELTELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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