Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial | Page 2

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
169 Reviews
4.8

169 Reviews

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169 Reviews of Jeff Dial

March 04, 2024

Dealership Rating
Employee Rating

Jeff and his service team are truly professional and take customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership More

by DKBOYER2000
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Mar 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

Jeff Dial was excellent & vary helpful with my vehicle, maintenance and repairs. He always takes care of me. More

by jnthibodeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Mar 04, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

Great Service & great communication, had my vehicle back to me in the same day. No wait time More

by ISRAELTELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 02, 2024

Dealership Rating
Employee Rating

Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur More

by DIANA_DEGROOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli, Casie Shores

Mar 04, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Dealership Rating
Employee Rating

Fast oil change, car wash, and tire rotation, all with having problems getting to the service center. You need a back way in. More

by DUNNABUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 25, 2024

Dealership Rating
Employee Rating

Great! Great great great great great great great great great awesome wonderful good wonderful nice good awesome great good More

by minterndawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 19, 2024

Dealership Rating
Employee Rating

Jeff is terrific! Top rate with communication goes above and beyond to help his customers. More

by TRACY.S.LINDO
Recommend Dealer
Yes
Feb 19, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2024

Dealership Rating
Employee Rating

Very helpful and and good feed back on jo Joob Thanks again for your help More

by AFZANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 06, 2024

Dealership Rating
Employee Rating

Real good service Barry detail and with check on you and let you know what's going on about you vehicle? More

by JBOGNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Feb 07, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 02, 2024

Dealership Rating
Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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