98 Reviews
Write a ReviewDealership Experience
8 yrs, 2 mos
Industry Experience
28 yrs, 3 mos
Specialties & Trainings
Dealership Management, and Creating customers for life
98 Reviews of Mike Pierce
May 07, 2024
Mark Mauricio was great to work with—Honest, personable, communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike Pierce made it his priority to introduce himself during the process and Iriam Diaz helped me finalize all documentation in under an hour. This was one of the easiest luxury car buying experiences I’ve had. Greatly appreciate the Big Star Cadillac team! More
Other Employees Tagged: Mark Mauricio, Kelly Wilson, Iriam Diaz
April 29, 2024
Via separate email directly to Mike Pierce, I made it clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle purchase seamless by all means. His opinion, integrity, dedication and ability to listen to the customer's needs were entirely commendable. I wouldn't hesitate making an additional purchase or recommending this dealership in the future !! Extremely pleased !! More
Other Employees Tagged: Phillip Connor, Keith Mujica
April 27, 2024
Victor Rivas is an excellent, professional, courteous, honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Star honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Start is a great dealership, and I highly recommend it to anyone. My brother, my sister-in-law, and my sister all shop at Big Star for their vehicles. Everyone was very professional and courteous at Big Star. They treat their customers like a star. I met Lisa Velasco, who helps my brother, sister-in-law, and my sister. Lisa was very nice, professional, and courteous, too. I found out later that Lisa and I went to high school together. Iriam Diaz is a great, professional, and courteous Finance Manager. He did an awesome job handling my finance paperwork and helping me finalize the deal in a timely manner. The young lady who helped me with delivery was so awesome. She explained everything so well to me about the vehicle. I am pleased that I went to Big Star to do business. This was the best experience I have had at a dealership. Thank you, Big Star! Chrisanthony W. More
Other Employees Tagged: Lisa Velasco, Iriam Diaz, Victor Rivas
April 22, 2024
Shout out to Bobby in Service in Webster. he was awesome taking care of my SUV he was awesome taking care of my SUV More
Other Employees Tagged: Phillip Connor, Bobby Miller, LeAnna Kerr, Jose Teran, Daniel Wood
April 12, 2024
Angelika Felix, Ainsley/Svc, J Rodabaugh M Pierce Stunning Team Cream of the Crop! Johnson’s Pierce Stunning Team Cream of the Crop! Johnson’s More
Other Employees Tagged: Keith Mujica, Ainsley Roark, Angelika Felix , J Rodabaugh
March 27, 2024
Angela Davis, Mike Pierce and Mark Mauricio what an amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me st amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me step by step and answered all my questions and just truly cared about me as his customer. He works with a wonderful team, Mrs. Angela was in constant communication upon delivering my vehicle, very friendly and thorough. I’m grateful for Mr. Pierce and helping me with the numbers and keeping me in my budget. I’m forever thankful and my loyalty is forever embedded with Big Star Cadillac. My first Cadillac and the experience was 10 stars ⭐️ More
Other Employees Tagged: Mark Mauricio, Angela Davis, Iriam Diaz
March 21, 2024
The experience was amazing, very helpful and my car was beautiful, will come again for sure beautiful, will come again for sure More
Other Employees Tagged: Keith Mujica, Frederick McGrew, Raven Rasberry , Daniel Wood
March 13, 2024
Very attentive, professional and was able to answer all questions and help with my anxiety. questions and help with my anxiety. More
Other Employees Tagged: Kelly Wilson, Daisy Gutierrez, Raven Rasberry , Deyme
March 02, 2024
I have done this 4 times already. I have done this 4 times already. I have done this 4 times aileady. I have done this 4 times already. I have done this 4 times aileady. More
Other Employees Tagged: Zulfiqar Choudhry, Keith Mujica, Jose Teran
March 01, 2024
The dealership was awesome cool looking vehicles to choose from loved the CT4 that I got Victor Rivas and Mike Pierce were awesome salesman and manager very knowledgeable on the vehicle that they helpe choose from loved the CT4 that I got Victor Rivas and Mike Pierce were awesome salesman and manager very knowledgeable on the vehicle that they helped me with, they were very nice and great attitude just a great people to work with on getting into a new vehicle in general, I would definitely recommend Big Star Cadillac to everyone and to go see Vitor Rivas and Mike Pierce, Thank You Big Star Cadillac and Victor Rivas and Mike Pierce for helping me get my Cadillac CT4 More
Other Employees Tagged: Victor Rivas