"Terrible service experience "
- Tatiana & Daniel
I have been back to this dealership with the same issue 4 times and it still has not been fixed. When I called back to advise them that the problem had returned I was told that my vehicle was safe to drive and that the only problem was the annoying noise every time I have to use the brakes. I will be going elsewhere as Erin dodge has been no help. This is unacceptable as I have extended warranty and have had my vehicle for only 1 year.
Other Employees Tagged:
"Great customer service"
Vania provided great support and customer service. She answered all our questions and concerns about the Jeep Trailhawk. She was very caring and made sure we found exactly what we were looking for. If you are looking for a new or used vehicle I would highly recommend you visit Vania at Erin Dodge.
"Excellent and Knowledgable Staff"
I have been bringing my vehicle here for about 8 years, and appreciate the kindness and honesty of the staff. Kendra, Chris and Aaron are always there to greet you, and keep you informed. Melissa and Daniela and super nice. The staff in the Parts department really great. I have met the men who have worked on my car and they are very competent. Overall there is a really good atmosphere among the staff, and you can tell that they are happy. Thank you and keep up the good work.
"Satisfied service customer."
This company has serviced my last 3 Dodge vehicles. Peter Tamminga is knowledgeable and always approachable for discussion on service matters.
My recent dealings with Kendra Allen have been courteous and obliging.
My present vehicle, a 2013 Journey, was purchased from Erin Dodge as a result of the good service i received on my previous vehicles.