Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 9

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
184 Reviews
4.9

184 Reviews

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184 Reviews of Paula Williams

February 05, 2025

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Employee Rating

Mrs. Paula Williams is very kind. Although I waited almost two hours, it was nice and comfortable because we had snacks, coffee and water at our disposal. More

by liliecita
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Feb 11, 2025

Honda of the Avenues responded

We are glad to hear that Paula made your experience enjoyable and we are actively working to reduce our oil chage times.

February 04, 2025

Dealership Rating
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The service department is just great! Paula is superb. She is always so welcoming and accommodating. Everytime we are there, she always welcomes us with a smile and makes sure we leave ha More

by JAXLION73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Honda of the Avenues responded

We appreciate your continued business and we are happy to hear that Paula is able to make the experiecnce that much more enjoyable!

February 02, 2025

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Employee Rating

Very knowledgeable and friendly always very helpful and wait time is always good would recommend More

by CLT30
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Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Honda of the Avenues responded

We appreciate your continued business and are glad to hear that your we continue to provide 5-Star service.

January 24, 2025

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Employee Rating

I had a great experience overall. The lady who checked me in was very pleasant. I am very happy with the service provided More

by lfg1587
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our staff was able to provide you a pleasant experience.

January 18, 2025

Dealership Rating
Employee Rating

The service was completed in the estimated amount of time. A smell of gasoline was obvious in the vehicle after service, but it cleared by t huh e time we arrived home. We were shuttles home and back by More

by mpo629
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that the odor was gone by the time you got home. We will bring this to the attention of our service manager so that we can make sure it doesn't happen moving forward. Wilbur is a great employee and does a great job as our shuttle driver.

January 18, 2025

Dealership Rating
Employee Rating

Paula Williams is a conscientious and capable professional. She was able to expedite the recall service repair on our Odyssey to ensure that we were able to meet our departure time on a trip. Whe More

by kmk695r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

We are so glad to hear that Paula was able to get your Odyssey repaired prior to your trip and we hope you had a great time.

January 16, 2025

Dealership Rating
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It was a good experience, I recommend, they work very well, and assist you good! More

by GENECIOLIVEIRAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

Thank you for your business and are we are glad to hear that our service team was able to provide you with a 5-Star experience.

January 15, 2025

Dealership Rating
Employee Rating

Making arrangements for my service was easy and seamless. Paula kept me informed of progress and arranged my shuttle pick up as soon as my car was ready. More

by LILYPU
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Paula kept you informed of your vehicles states and arranged to have you picked up once it was completed.

January 04, 2025

Dealership Rating
Employee Rating

Paula was friendly and professional. The dealership was comfortable and efficient. We did not have to wait long before our service was begun. More

by mpo629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Honda of the Avenues responded

We appreciate your buisness and are glad to hear that Paula was able to have your vehicle serviced in an efficient time frame.

December 24, 2024

Dealership Rating
Employee Rating

Great service coordinator. Clear explanations and minimal waiting. I recommend her highly if you want honest explanations. More

by Lovemycar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of the Avenues responded

Thank you for allowing our team to service your vehicle and we look forward to seeing you at your next visit.

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