Paula Williams | Page 4

Paula was personable. Thanks for the snacks. Overall, a good experience. I will be back next year. Thanks for the snacks. Overall, a good experience. I will be back next year. More

by OEMOOB Verified Customer Verified Customer

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Excellent service by Paula. Very attentive, avoids unnecessary expenses and to the point!! Keep up Very attentive, avoids unnecessary expenses and to the point!! Keep up More

by contactus2 Verified Customer Verified Customer

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The representative was not helpful. I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that wa I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that was texted/emailed to me they tried to make me pay around $7000 in services that I didn't need for my vehicle. The only thing that was needed was a battery replacement. This is bad business because we as the customer put our trust in the service people and it's not nice when they try to get over and take advantage of their customers especially the women customers. More

by RONISEP Verified Customer Verified Customer

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The work there is always superb. Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on her face. I wish I could give her higher than a 5, I would. She deserves it! Honda is very lucky to have her! More

by JAXLION73 Verified Customer Verified Customer

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Always great service On time, everything explained, no surprises. I never have to worry about what needs to be maintained surprises. I never have to worry about what needs to be maintained More

by kms4419 Verified Customer Verified Customer

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Eric and Bobby have done an excellent job in keeping our Accord and Pilot operating Accord and Pilot operating More

by walocust Verified Customer Verified Customer

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Always on time and accurate. Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires More

by jtsimeone Verified Customer Verified Customer

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Whether it's an oil change or something more complex, Honda of the Avenues provides a high level of repair and customer service. Honda of the Avenues provides a high level of repair and customer service. More

by JRLEVCHUK Verified Customer Verified Customer

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professionalism, courtesy and good interaction and communication. Quickly resolved service issue and concern. Paula is superb and knowledgeable. communication. Quickly resolved service issue and concern. Paula is superb and knowledgeable. More

by RBS Verified Customer Verified Customer

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Total initial work was for more than $2500. Requested for items that were not necessary like throttle body service. Not necessary for a car with 60k miles. Another was the timing belt and also Requested for items that were not necessary like throttle body service. Not necessary for a car with 60k miles. Another was the timing belt and also the evac and recharge of the cooling without any evidence of leaking. My wife would have accepted the charges based on the trust we have with your company. The diagnostic was very expensive as well. We told them exactly what was wrong. Overall very disappointing of seeing that a dealership we trust was just trying to make us pay for work that we did not neeed. More

by dmmantilla Verified Customer Verified Customer

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