Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 25

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

September 19, 2023

Dealership Rating
Employee Rating

Well my experience in this dealer was ok, the only thing that I can say is that they need to improve their communication. More

by chawita_612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 18, 2023

Dealership Rating
Employee Rating

I appreciate the dealership for taking the time to update me about maintenance with my car and make sure that I understand and feel comfortable. More

by Shaurice.mccaster324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts

Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

Shaurice, thank you for writing this amazing review for our team! At Advantage Chevrolet of Hodgkins, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 07, 2023

Dealership Rating
Employee Rating

They gave me two different times for my appointment. But overall they did a great job More

by rawdawgs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fitzpatrick , Steve Grenfell

Sep 08, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 06, 2023

Dealership Rating
Employee Rating

My floor mats had grease on the driver's side after my oil change .porter should be more careful More

by CLYD_MONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 28, 2023

Dealership Rating
Employee Rating

The customer service was great. I am upset that I had to buy another battery just after 2 years and still has to pay for my rental and the 90 dollar labor charge. Also I didn’t get More

by mcharles48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2023

Dealership Rating
Employee Rating

Everyone was nice, friendly and professional. The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about More

by jb009us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Aug 25, 2023

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2023

Dealership Rating
Employee Rating

Always great service and Owen knows his stuff! Very knowledgeable and helpful as always! 💗 Highly recommended! More

by mymyst760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Advantage Chevrolet of Hodgkins responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2023

Dealership Rating
Employee Rating

The service was were good! It was done in a very fast time.very good job More

by timtobolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Advantage Chevrolet of Hodgkins. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 11, 2023

Dealership Rating
Employee Rating

People here were professional,courteous, and got the job done and provided great customer service. More

by 20jared07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for another routine service or a purchase. Thanks again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 04, 2023

Dealership Rating
Employee Rating

I was expecting an $1000-1100 bill. I was quoted $979.00 on the phone. Final bill was $822.00. Putting it mildly, I was happy. I consider it saving money if any bill comes in under More

by jtriplett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Aug 07, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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