Owen Suarez | Page 24
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
419 Reviews
Write a ReviewDealership Experience
5 yrs, 4 mos
Languages Spoken
English
419 Reviews of Owen Suarez
October 09, 2023
I will be honest dealing with Owen was not a highlight for me, I came in for a warranty perge valve which before I made the appointment I doubled checked that the part was under my warranty. I was told by for me, I came in for a warranty perge valve which before I made the appointment I doubled checked that the part was under my warranty. I was told by Owen that it wasn’t and he told me that I needed to pay for the diagnostic and the part and I just felt like I was being talked down to the entire time which I did not appreciate. I simply said don’t worry about it I will find another place to take care of it. If it wasn’t for the service writer manager Felipe who checked that the valve actually was under warranty advantage would have lost my business. I appreciated the manager looking in to why I was leaving and checking to make sure what needed to be done got done. More
Other Employees Tagged: Felipe Alfaro
October 06, 2023
Awesome staff to work with and get everything done. Will be my dealership that I go to for now on. Will be my dealership that I go to for now on. More
Other Employees Tagged: Felipe Alfaro
October 02, 2023
I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal Equinox in 2009 and have never been disappointed in the service and especially the personal More
Other Employees Tagged: Carolina Wetzel, Felipe Alfaro
October 02, 2023
They were great everthing went ok people friendly and helpful . Was a good expierience completely helpful . Was a good expierience completely More
Other Employees Tagged: Felipe Alfaro, Brian Brennan, Andrew Fitzpatrick
September 23, 2023
It is my pleasure to submit a review regarding my most recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patri recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patrick couldn't have been more helpful and determined to resolve the issues with my car. Thanks to them and thanks to the service technicians that solved the problem. My car is running like it's new! Thanks to everyone..see you at my next oil change. More
Other Employees Tagged: Julia Harskey, Carolina Wetzel , Patryk Wyrazik, Tasha at the cashiers office
September 21, 2023
Great team, great service, quick and efficient and kept their word. They kept me updated on parts that were back ordered and scheduled my service at my convenience. Worked with the manager Krystal who is p their word. They kept me updated on parts that were back ordered and scheduled my service at my convenience. Worked with the manager Krystal who is phenomena. More
Other Employees Tagged: Krystal Roberts , Abel Duran, Patryk Wyrazik, Juan
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