Poor overall.
Waited to be greeted for 5 minutes with no other cars in there. No update on my car and far past the time until I called.
Waited to be greeted for 5 minutes with no other cars in there. No update on my car and far past the time until I called.
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by garrett.j.edwards
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Advantage Chevrolet of Hodgkins responded
Garrett, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Waited over 4 hours for an oil change that I had an
appointment for. Good work on the car, but horrible customer service
appointment for. Good work on the car, but horrible customer service
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by Lisama0729
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Advantage Chevrolet of Hodgkins responded
I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
good service, good service, good service, good service,
good service, good service, good service, good service
good service, good service, good service, good service
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by merohe
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you for this amazing review! I really appreciate your business.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Great dealership all around.
I purchase and service all my vehicles at Advantage Chevy and will continue to do so.
I purchase and service all my vehicles at Advantage Chevy and will continue to do so.
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by mike@fandgroofing.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Advantage Chevrolet of Hodgkins responded
Mike, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.
Sincerely,
Charlie Watson
cwatson@advantagedealer.net
708-215-2396
THE INSTALLATION OF THE PARTS I ORDERED WHEN I PURCHASED
THE VEHICLE WENT VERY WELL. THE SERVICE DEPARTMENT REPRESENTATIVE WAS EXCELLENT!!!!
THE VEHICLE WENT VERY WELL. THE SERVICE DEPARTMENT REPRESENTATIVE WAS EXCELLENT!!!!
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by kjgd57
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2023 -
Advantage Chevrolet of Hodgkins responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Fast, accurate, and helpful.
Time is very valuable and they understood it to a perfection.
Time is very valuable and they understood it to a perfection.
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by salchevy2016
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cynthia Tena
Nov 13, 2023 -
Advantage Chevrolet of Hodgkins responded
I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Most are very friendly and helpful.
They have improved on not keeping customers on hold.
They have improved on not keeping customers on hold.
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by creator97
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2023 -
Advantage Chevrolet of Hodgkins responded
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car.
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
I don't recall meeting Owen Suarez, but everyone I dealt
with was very nice.
with was very nice.
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by srginley
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2023 -
Advantage Chevrolet of Hodgkins responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Sincerely,
Charlie Watson
cwatson@advantagedealer.net
708-215-2396
The last visit I had, the job was faster than the
previous visit. Owen was friendly.
previous visit. Owen was friendly.
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by lamdaughenbaugh
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2023 -
Advantage Chevrolet of Hodgkins responded
I appreciate you for this review of our service center. We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future!
Sincerely,
Felipe Alfaro | falfaro@advantagedealer.net
Long time customer I have bought 6 vehicles from
advantage and always had a good experience.
advantage and always had a good experience.
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by kcrc6810
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2023 -
Advantage Chevrolet of Hodgkins responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.
Sincerely,
Charlie Watson
cwatson@advantagedealer.net
708-215-2396
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5 yrs, 4 mos
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