Nick Weiner
Nick Weiner at Smithtown Volkswagen
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Nick Weiner | Page 7

Service Advisor

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.6
109 Reviews
4.6

109 Reviews

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109 Reviews of Nick Weiner

January 18, 2024

Dealership Rating
Employee Rating

New ownership. No coffee, not even a paper cup of water. No free car wash after servicing. But they will charge an additional 3.5% fee unless you pay by cash or c More

by JANEXMACARTHUR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 19, 2024

Smithtown Volkswagen responded

Thank you for providing feedback about your experience with our dealership under new ownership. We appreciate your observations and take them seriously.Your feedback on the absence of a complimentary car wash and the additional fee for non-cash payments is duly noted, and we will review these policies to ensure they align with our commitment to customer satisfaction. We value your input and would like to assure you that your concerns will be shared with the relevant teams for further consideration. If there's anything specific you would like us to address or if you have additional feedback, please feel free to contact us directly. Thank you for bringing these matters to our attention, and we appreciate your continued support.

December 28, 2023

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Employee Rating

The service team stuck with our issue until they figured it out. It took longer than we had expected but it was not a normal issue the dealership had experienced before. In the end it was resolved so we a More

by ssisca
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Montoya

December 26, 2023

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Employee Rating

They Treat me as a valued customer and follow up. I feel They are fair with their prices More

by HOYTI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

December 13, 2023

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Great service at all times, everyone goes above and beyond. I am very impressed! Will definitely go back. More

by sharlinrazinia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Noah Reed , Stephanie Lopez, All the drivers that took me back and forth.

December 07, 2023

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I wish all dealerships were like this one, they always treat me like family. The staff is always charming and wonderful and the managers are awesome. I will always come here to service my iD4 and soon my More

by PAULCHESTER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Ribaudo, Sal D'Amico, Adam Shifrin, Kenny Montoya, Paul Mitchell, Noah Reed , Stephanie Lopez, Reymi` Ortez, Alex Soto

December 05, 2023

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Employee Rating

Brought new car back to service 6 times for same problem Hasn’t been fixed to date. More

by ttoreno0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Paul Mitchell, Noah Reed , Jhon Jaramillo, Stephanie Lopez

December 03, 2023

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Employee Rating

Service manager and tech were excellent - thorough and efficient. Did not wait long at all. More

by sheehant4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

I like the appearance of the service area. I like that you promoted Sam to Foreman, as I only want him servicing my car but now that he is in a different role hopefully he is spreading his kno More

by JMBJETTA
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Paul Mitchell , Mike DiMaria, Jhon Jaramillo, Stephanie Lopez, Sam (Mecahnic/Foreman)

November 16, 2023

Dealership Rating
Employee Rating

service was excellent waiting area was very good time for service was exactly what he told me. More

by MYBRIDE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Noah Reed , Stephanie Lopez, Nick

November 09, 2023

Dealership Rating
Employee Rating

Noah was great to deal with. He constantly kept me updated about my vehicle, and returned all phone calls. He’s a credit to your company, and I highly recommend this dealership f More

by Lesgeed
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Noah Reed , Stephanie Lopez

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