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Nick Weiner
Nick Weiner at Smithtown Volkswagen
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Nick Weiner

Service Advisor

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Nick Weiner

May 12, 2024

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unfortunately, our return to the serve department was due to a technicians error in securing the negative battery terminal. More

by APMARIANI1
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Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

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May 13, 2024

Smithtown Volkswagen responded

Thank you for bringing this matter to our attention. We understand that your return to the service department was prompted by a technician's error in securing the negative battery terminal. We take incidents like this seriously and will address it internally to prevent future occurrences. Your feedback is valuable to us as we continually strive to improve our service standards. If you have any further concerns, please don't hesitate to reach out to us.

May 03, 2024

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I’ve been going to this dealership for many years now and they couldn’t be more accommodating. Alway friendly and informative. More

by beachglo54
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Noah Reed, Stephanie Lopez

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May 03, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

May 02, 2024

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Very pleased with the service on my 2019 Golf R. My service rep and all of the Smithtown VW employees were courteous, knowledgeable and great to deal with. Service was done quickly. More

by c0822k
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Recommend Dealer
Yes
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May 03, 2024

Smithtown Volkswagen responded

Thank you for your feedback! We're delighted to hear that you were pleased with the service on your 2019 Golf R and that our team at Smithtown VW provided courteous, knowledgeable, and efficient service. Ensuring a positive customer experience is our top priority, and we're thrilled that we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

April 24, 2024

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The service at the dealership is excellent. I was greeted immediately for my appointment and led to the waiting lounge. Nick was very amicable and I received a text message to contact him if More

by khnemu1
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Recommend Dealer
Yes
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Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you received excellent service at our dealership and that Nick provided you with a warm welcome and attentive assistance. Ensuring our customers feel comfortable and well-cared for is our priority, and we're delighted that you had a pleasant experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

April 24, 2024

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My service experience was excellent as always. I appreciate I was communication skills and follow through. More

by cpetillo
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Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

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Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive feedback about your service experience. We're pleased to hear that you found our communication skills and follow-through to be excellent. Providing top-notch service is our priority, and we appreciate the opportunity to assist you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

April 17, 2024

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Excellent customer service. Noah and Nick were extremely attentive to my needs and were very helpful. More

by ajm3174
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

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Apr 17, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share about your experience! We are happy to hear that Noah and Nick were able to assist you.

March 29, 2024

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I was greeted when I walked to the service desk. The expected return time of car car was accurate and the time the job took was reasonable and performed with excellence. Very pleased! More

by BACKSPACER1112
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Mera

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March 26, 2024

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Workers were extremely helpful and inviting easy to talk to and answered every question of kine More

by MP6254
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Noah Reed, Stephanie Lopez

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Mar 27, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and we look forward to seeing you again soon!

March 23, 2024

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A rental car would be helpful when you need to leave your vehicle at the dealership overnight. Otherwise decent service. More

by fmonty77
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Recommend Dealer
Yes
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Mar 25, 2024

Smithtown Volkswagen responded

Thank you for your four-star review! We appreciate your feedback and we look forward to seeing you again soon!

March 10, 2024

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Nick, Dawn and Josh were all so helpful and accommodating to the service of my vehicle. More

by JMBJETTA
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Service Time
Service Communication
Recommend Dealer
No
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Mar 11, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Nick, Dawn, and Josh provided you with helpful and accommodating service during your visit. Your recognition of their efforts means a lot to us. It seems there may have been a discrepancy with the rating given, as your comments reflect a positive experience. If you would like to update your rating to better reflect your satisfaction with our service, we would greatly appreciate it. Your feedback is invaluable to us as we strive to continuously improve. Thank you again for your kind words, and we look forward to serving you again in the future!

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