Noah Reed

Smithtown Volkswagen responded

Thank you for bringing this matter to our attention. We understand that your return to the service department was prompted by a technician's error in securing the negative battery terminal. We take incidents like this seriously and will address it internally to prevent future occurrences. Your feedback is valuable to us as we continually strive to improve our service standards. If you have any further concerns, please don't hesitate to reach out to us.

Smithtown Volkswagen responded

Thank you for sharing your positive feedback about Noah! We're thrilled to hear about your exceptional experience with him. Noah's dedication to providing knowledgeable, helpful, and caring service to our customers is truly commendable. We're grateful to have him as part of our team, and we'll be sure to pass along your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with our service department. We're delighted to hear that our team, especially Noah, provided you with courteous and helpful service. It's our priority to ensure a seamless and pleasant experience from the moment you hand off your keys until you leave our facility. We appreciate your kind words and your continued trust in our services. We look forward to serving you again in the future!

Smithtown Volkswagen responded

We're thrilled to hear that you had such a positive experience with Noah Reed! It's wonderful to know that he efficiently addressed your service needs without any hassle. We understand the importance of quality service, and we're glad to hear that the replacement of the crankshaft seal was performed satisfactorily. Your satisfaction is our priority, and we appreciate your kind words of gratitude toward Noah. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us for your service needs!

Smithtown Volkswagen responded

We're delighted to hear about your positive experience with Noah! Providing top-notch customer service is our priority, and we're pleased that Noah's polite demeanor and attentive approach resonated with you. Your feedback regarding his attention to detail and willingness to listen to customers' concerns is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

Smithtown Volkswagen responded

We're thrilled to hear about your excellent experience! Providing top-notch service and ensuring customer satisfaction are our priorities, and we're delighted that you're extremely happy and satisfied with your visit. We look forward to welcoming you back for more service in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Smithtown Volkswagen responded

Thank you for sharing your positive feedback! We're delighted to hear that our service representative kept you informed and updated every step of the way, providing great service throughout your experience. Ensuring clear communication and attentive service is a top priority for us, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our service fast, easy, and efficient at our location. Providing exceptional service and ensuring a pleasant experience for our customers is always our top priority. We appreciate your kind words and look forward to serving you again in the future.