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Nick Hawk
783 Reviews
Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
27 yrs, 2 mos
783 Reviews
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783 Reviews of Nick Hawk
January 31, 2019
tire repair Service was professional,polite and efficient. I had a nail in right front tire, Could not fix the tire but provided options which I will pursue. I Service was professional,polite and efficient. I had a nail in right front tire, Could not fix the tire but provided options which I will pursue. I am not affilliated with any employees at freman. More
by POPPYCOP4
Verified CustomerOther Employees Tagged: Jamie Annese
January 29, 2019
Jamie was organized and fantastic as always. Jamie always gets my car done as fast as she can, great service and fixed right the first time. Keep it up! Can't wait for my next excellent experienc Jamie always gets my car done as fast as she can, great service and fixed right the first time. Keep it up! Can't wait for my next excellent experience. More
by Johnboylan
Other Employees Tagged: Brian Pelletier, Jamie Annese, Kyle Silcox
January 28, 2019
Love Ferman BMW Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog More
by tereso42
Other Employees Tagged: Jamie Annese , Jimmy Whaley
January 25, 2019
Great dealership Ferman BMW is a great dealership and everyone I deal with in every department is always very helpful and attentive. I’m always taken care of in a time Ferman BMW is a great dealership and everyone I deal with in every department is always very helpful and attentive. I’m always taken care of in a timely manner and to the best of their ability. More
by Awdibella
Other Employees Tagged: Joe Cleaver, Karl Alvarez , Kenny Russell, Steven Venden
January 25, 2019
Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager completed the work after beginning it two months prior. More
by Lost Customer
Other Employees Tagged: Jamie Annese
January 22, 2019
Quick service Quick and satisfying service. No hassles and car was washed and vacuumed even though the service was recall and there was no charge to me. Quick and satisfying service. No hassles and car was washed and vacuumed even though the service was recall and there was no charge to me. More
by patrickalley
January 21, 2019
Basic Service, not above and beyond There is a known defect in the design of my make/model which I have already had to have repaired once before (I’m the first and only owner and I take There is a known defect in the design of my make/model which I have already had to have repaired once before (I’m the first and only owner and I take good care of my car which is still covered under warranty). The glove box leather peels away from the frame over time - not exactly a defect BMW’s are known for! The second glove box is now doing the same, but I was told it’s not covered and would cost $585 to fix. I have to pay for a glove box that has already been replaced once before because the defect STILL hasn’t been fixed?! Hard pass. I mentioned to the sales rep who called and gave me that price (Nick) that the service dept “doesn’t sell cars,” so they don’t care about customer loyalty or the fact that this is a serious customer service issue. I called the sales dept to let them know about Nick’s attitude and was told it would be handled internally. When I showed up to my appt with James (not listed below) he was ready to charge me close to $300 for oil and brake fluid service until I reminded him I still had the warranty. He was quick and kind fixing the mistake and added windshield wipers, all covered and no charge to me. He asked if I wanted to pay to fix the glovebox to which I responded no (I had thought that “fixing it internally” would have meant the dealership would have offered to fix the defective part, but unfortunately they did not). I will just take my business elsewhere for my next car (which I’ll be buying sometime in the next 2-3 months). More
by VJC
Other Employees Tagged: James (service dept- not sure what his last name is)
January 19, 2019
Great Service Ferman BMW I've never been disappointed in the great service always provided by BMW Ferman. They have always been accommodating! Will continue visiting their Pal I've never been disappointed in the great service always provided by BMW Ferman. They have always been accommodating! Will continue visiting their Palm Harbor location. More
by cjw1928
Other Employees Tagged: Joe Cleaver , Alan Mazur
January 14, 2019
Nick Hawk is always on point! The Customer service is always exceptional and you are guaranteed to leave the BMW dealership extremely happy. Thank you for always helping in all si The Customer service is always exceptional and you are guaranteed to leave the BMW dealership extremely happy. Thank you for always helping in all situations. More
by Pangelis322
January 07, 2019
Outstanding service! Nick Hawk always provides outstanding customer service! Ferman BMW was able to get us in on short notice and got us taken care of. Always a pleasure w Nick Hawk always provides outstanding customer service! Ferman BMW was able to get us in on short notice and got us taken care of. Always a pleasure working with Nick and the rest of the team. More
by DarrylBain
Other Employees Tagged: Gary Mack
