Nick Cruz
Nick Cruz at Lexus of Sacramento
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Nick Cruz

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
346 Reviews
4.8

346 Reviews

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346 Reviews of Nick Cruz

May 09, 2024

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Employee Rating

They informed me of something that needed to be addressed and gave me a really good price and explanation why we needed to do it sooner than later. More

by altonferguson59@yahoo.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 09, 2024

Lexus of Sacramento responded

We're glad to know that our team at Lexus of Sacramento was able to provide you with timely and informative service. Thank you for trusting us with your vehicle needs, we look forward to serving you again in the future!

May 09, 2024

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Nick Cruz has ALWAYS provided exceptional service, is very communicative about the process and he does it with a smile. He is the reason why we have been coming for 11 years! More

by arianahenderson
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2024

Lexus of Sacramento responded

Ariana, Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

May 08, 2024

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Best place for advice and excellent customer service. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. More

by Nandi
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2024

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

May 05, 2024

Dealership Rating
Employee Rating

Nick is an excellent service manager. We have been using him for years.. and will continue with him. More

by DYERLA
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2024

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 01, 2024

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Employee Rating

Nick has always been outstanding whenever I bring my car in for service much appreciated More

by myshelt01
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Lexus of Sacramento responded

It's great to hear that Nick continues to take excellent care of your vehicle! Thank you for being a loyal Lexus of Sacramento customer.

May 01, 2024

Dealership Rating
Employee Rating

Very efficient, Nick very friendly as well. Timely service with offering loaner as well. Appreciate it. More

by JDELFENDAHL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

May 01, 2024

Lexus of Sacramento responded

We're glad to know you had a positive experience with Nick and the rest of our team at Lexus of Sacramento. We always aim for efficiency and friendliness!

April 30, 2024

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Employee Rating

Great service and dealer! Together they take care of car needs. Thank you for great service. More

by W. Miller
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento and leaving this stellar review! Safe travels, and we'll see you next time!

April 30, 2024

Dealership Rating
Employee Rating

I have been coming to this Lexus dealer for service for many years. They are friendly and efficient and I trust them with my car. Thanks! More

by JALEMIEUX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

May 01, 2024

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 29, 2024

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Employee Rating

AWESOME SERVICE, SUPER HELPFUL SERVICE ADVISOR, V MOUA SUPER HELPFUL WITH MY CAR AND QUESTIONS. More

by loandrew916
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Tracey Cach , Mike Huttleston, Mike Huttleston, V MOUA

Apr 29, 2024

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

April 29, 2024

Dealership Rating
Employee Rating

Friendly staff, took care of my car on time. Friendly environment. Good location and let me if some needed to take off. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento! We strive for timely service and clear communication. Thanks for your feedback, we appreciate it!

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