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Tracey Cach
Tracey Cach at Lexus of Sacramento
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Tracey Cach

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
298 Reviews

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

Cantonese Cantonese

4.8

298 Reviews

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298 Reviews of Tracey Cach

May 18, 2024

Dealership Rating
Employee Rating

I feel that I was given superior service by everyone I came on contact with. More

by CARLENANAWROCKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Saelee , Mike in Finance

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May 17, 2024

Dealership Rating
Employee Rating

Great customer service! My precious car was well cared for and great maintenance. Thank you so much. More

by turnertoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

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Employee Rating

They informed me of something that needed to be addressed and gave me a really good price and explanation why we needed to do it sooner than later. More

by altonferguson59@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz, Basel Simirrioti

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May 09, 2024

Lexus of Sacramento responded

We're glad to know that our team at Lexus of Sacramento was able to provide you with timely and informative service. Thank you for trusting us with your vehicle needs, we look forward to serving you again in the future!

May 07, 2024

Dealership Rating
Employee Rating

The salespeople and service advisors return calls and keep you informed regarding your vehicle status. More

by DDTC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raj Kundiwala

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May 07, 2024

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

May 07, 2024

Dealership Rating
Employee Rating

I always have a nice experience at Lexus of Sacramento . Everyone is very professional and nice. Thank you. More

by LINSENGUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Lexus of Sacramento responded

We're delighted to know you've consistently had positive experiences at Lexus of Sacramento. Thanks for your kind words about our team's professionalism!

May 04, 2024

Dealership Rating
Employee Rating

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. More

by NGILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Simon, Russ McDuffie , V and Aswad

Helpful
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May 05, 2024

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

May 03, 2024

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Employee Rating

If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson , Vu moua

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May 03, 2024

Lexus of Sacramento responded

1000 stars - that's high praise indeed! We're delighted to know you've been with us at Lexus of Sacramento for over two decades and continue to enjoy our service. Here's to many more years together!

May 01, 2024

Dealership Rating
Employee Rating

Very efficient, Nick very friendly as well. Timely service with offering loaner as well. Appreciate it. More

by JDELFENDAHL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

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May 01, 2024

Lexus of Sacramento responded

We're glad to know you had a positive experience with Nick and the rest of our team at Lexus of Sacramento. We always aim for efficiency and friendliness!

April 30, 2024

Dealership Rating
Employee Rating

I have been coming to this Lexus dealer for service for many years. They are friendly and efficient and I trust them with my car. Thanks! More

by JALEMIEUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

Helpful
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May 01, 2024

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 30, 2024

Dealership Rating
Employee Rating

Tracey very very professional and good communicator and problem solving thank you for your service and kindness More

by staskulbidyuk
Service Communication
Recommend Dealer
Yes
Helpful
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May 01, 2024

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

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