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Christina Carson
Christina Carson at Lexus of Sacramento
Refer Me

Christina Carson

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
361 Reviews

Dealership Experience

22 yrs, 9 mos

Industry Experience

22 yrs, 9 mos

Languages Spoken

English English

4.8

361 Reviews

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361 Reviews of Christina Carson

May 24, 2024

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Employee Rating

Great service from Christina Carson, service advisor. I have received excellent maintenance for 20 years. More

by MB
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Recommend Dealer
Yes
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May 24, 2024

Lexus of Sacramento responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that Christina and our team at Lexus of Sacramento have consistently provided great service. We look forward to continuing to serve you!

May 10, 2024

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Employee Rating

The first services for my new vehicle were reasonable . I came in for the 15 k service which was way too expensive and did not include an oil change . All the items I was charged for are included for free More

by dcoleman4566
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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May 10, 2024

Lexus of Sacramento responded

I'm sorry to read that you found our 15k service pricing not up to your expectations. We strive for competitive prices and complete transparency with all services provided. Your feedback is valuable as it helps us improve our offerings and customer experience. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Bryon Burdette - Sales Manager - bryonburdette@lithia.com

May 09, 2024

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They informed me of something that needed to be addressed and gave me a really good price and explanation why we needed to do it sooner than later. More

by altonferguson59@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach, Basel Simirrioti

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May 09, 2024

Lexus of Sacramento responded

We're glad to know that our team at Lexus of Sacramento was able to provide you with timely and informative service. Thank you for trusting us with your vehicle needs, we look forward to serving you again in the future!

May 09, 2024

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Great service and very knowledgeable. IAlways do a great job for me And my car is still going with 140,000+ miles! More

by ELAINE S.
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Recommend Dealer
Yes
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May 10, 2024

Lexus of Sacramento responded

Elaine, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

May 06, 2024

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Employee Rating

Christina is very personable and I appreciate her help, She explains what needs to be done. More

by slpatton87
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Recommend Dealer
Yes
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May 06, 2024

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 03, 2024

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If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach , Vu moua

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May 03, 2024

Lexus of Sacramento responded

1000 stars - that's high praise indeed! We're delighted to know you've been with us at Lexus of Sacramento for over two decades and continue to enjoy our service. Here's to many more years together!

May 02, 2024

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Employee Rating

Christina, who took care of me when I brought my Lexus in for a sem-yearly maintenance appt. was the best. She was very clear about what needed to be done, very friendly and made the visit so comfortable for More

by jackking
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 02, 2024

Lexus of Sacramento responded

Thank you so much for your kind words for Christina, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 02, 2024

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Great communication, updates on progress and flexibilty with my schedule. Appreciate the loaner car also. More

by KDADDIO
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Service Time
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Recommend Dealer
Yes
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May 02, 2024

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 30, 2024

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Everyone that I dealt with at the dealership was courteous and professional. They provided me with a courtesy vehicle while my vehicle is being serviced. More

by 5cdevlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 01, 2024

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 29, 2024

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Employee Rating

AWESOME SERVICE, SUPER HELPFUL SERVICE ADVISOR, V MOUA SUPER HELPFUL WITH MY CAR AND QUESTIONS. More

by loandrew916
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach , Mike Huttleston, Mike Huttleston, V MOUA

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Apr 29, 2024

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

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