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Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 56

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,702 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,702 Reviews

Write a Review

Dealership Experience

26 yrs, 10 mos

Industry Experience

48 yrs, 6 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1702 Reviews of Nick Covino

September 23, 2022

Dealership Rating
Employee Rating

There are hardly any service coupons or discounts at Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta. More

by NV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden, Scott Polito

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Sep 24, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 3 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 22, 2022

Dealership Rating
Employee Rating

Jackson Acura has always been very helpful and accommodating when we bring one of our two Acuras in for service. Work is done quickly and complete, and the customer waiting area is very pleasant. More

by FREDBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 24, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we hope to see you again!

September 17, 2022

Dealership Rating
Employee Rating

Nick was very helpful and knowledgeable with my service needs. I would use your service center again for both my 2015 ILX and 2021 TLX. More

by joe.leigner46
Friendliness
Recommend Dealer
Yes
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Sep 18, 2022

Jackson Acura responded

Joe, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 15, 2022

Dealership Rating
Employee Rating

The Service Department always does what’s expected on servicing my Acura. Nik is a fantastic customer service person and explains in detail whatever needs to be done on my car. More

by KAYCHILD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Technician working on car.

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Sep 16, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 15, 2022

Dealership Rating
Employee Rating

A well maintained dealership with an efficient team to check problems and take care of them in a timely manner. More

by HENRYJEW610
Customer Service
Recommend Dealer
Yes
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Sep 15, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 14, 2022

Dealership Rating
Employee Rating

Washing could have been done better and vaccum n interior cleaning could be improved. There were lots of dust which were not cleaned properly More

by Srinivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 14, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 14, 2022

Dealership Rating
Employee Rating

They did an oil change and advised me about future service needs. Great job, Thanks More

by LWRABUN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 14, 2022

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 13, 2022

Dealership Rating
Employee Rating

Great time service. Really appreciate the open communication. It is still a bit pricy but I trust you. More

by Jmule10
Recommend Dealer
Yes
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Sep 14, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

September 11, 2022

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Employee Rating

Excellent service as always. Nick is the best and a huge reason why we keep coming back. More

by KENORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 12, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 09, 2022

Dealership Rating
Employee Rating

There’s a reason why I’ve been a loyal customer at this dealership for 15 years and counting… because everything they do or offer is focused around being transparent and providing an exceptional experience More

by Valerie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

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Sep 10, 2022

Jackson Acura responded

Valerie, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

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