Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 27

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,702 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,702 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1702 Reviews of Nick Covino

June 20, 2024

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Nick was extremely professional and knowledgeable. I appreciate him walking me through the process. I will definitely be back! More

by Robin
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Recommend Dealer
Yes
Jul 31, 2024

Jackson Acura responded

Thank you so much for your feedback! We're thrilled to hear that Nick's professionalism and knowledge made your experience seamless and informative. It’s always our goal to ensure our customers feel confident and well-supported throughout the process. We truly appreciate your loyalty and trust in Jackson Acura. Your satisfaction is our top priority, and we look forward to assisting you with any future needs. Thank you for choosing us, and we can't wait to serve you again! Warm Regards, Jackson Acura Team

June 19, 2024

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From the time I pulled up and the young guys telling me to walk inside and someone's going to speak to me was so so pleasant love the atmosphere everyone would just perfect for me I'm so glad I made the de More

by Lelia
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Recommend Dealer
Yes
Aug 07, 2024

Jackson Acura responded

Thank you so much for sharing your experience! We’re thrilled to hear that from the moment you arrived, you felt welcomed and that the atmosphere at our dealership made a positive impression on you. It's wonderful to know that our team was able to make your visit enjoyable, despite the distance you traveled. If there’s anything else you need in the meantime, please don’t hesitate to reach out. We truly appreciate your kind words and look forward to seeing you at your next oil change! Warm Regards, Jackson Acura Team

June 16, 2024

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First time visiting Jackson Acura and I would definitely go back. They fixed everything in a timely manner More

by N2
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Recommend Dealer
Yes
Aug 07, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that your first visit to Jackson Acura was a positive one and that we were able to address everything in a timely manner. Providing efficient and thorough service is our goal, and we're glad we could meet your expectations. If you need any further assistance or have any additional feedback, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 15, 2024

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Consistency. And dependability Thats what I get with Nick Covino Every time I take in my vehicle. Friendly, efficient, thoughtful. Does the right thing. More

by HOLLAND17
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Recommend Dealer
Yes
Aug 07, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We’re delighted to hear that Nick Covino consistently provides you with dependable and thoughtful service. It's our goal to offer friendly and efficient support to all our customers, and we're glad to know Nick exemplifies these values. Consistency and dependability are key aspects of our service, and we're thrilled to see that you recognize and appreciate these qualities. If you need anything further, please don’t hesitate to reach out. We look forward to your next visit and continuing to meet your expectations! Warm Regards, Jackson Acura Team

June 14, 2024

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Everyone was friendly, helpful and professional. I was disappointed y the customer snack bar. The trash container was almost overflowing and the snacks were very disappointing as compared to two ot More

by Pat M
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Recommend Dealer
Yes
Aug 07, 2024

Jackson Acura responded

Thank you for your feedback and for highlighting the friendliness and professionalism of our team. We sincerely apologize for the condition of our customer snack bar during your visit. This is not up to our usual standards, and we appreciate you bringing it to our attention. We will address these issues immediately to ensure a better experience for all our customers. If you need any further assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to provide a more pleasant visit next time! Warm Regards, Jackson Acura Team

June 14, 2024

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The service is great. Staff is very nice and good place to work while waiting for car repair. More

by justinw
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Recommend Dealer
Yes
Jul 18, 2024

Jackson Acura responded

Thank you for your positive feedback! We're delighted that you had a great service experience with us at Jackson Acura. Our team strives to provide excellent service and create a comfortable environment for our customers while they wait for their car repairs. Your kind words about our staff truly mean a lot to us. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 08, 2024

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I was greeted promptly and my car was ready when they said it would be. More

by RrobertRDX
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Jun 13, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you were greeted promptly and that your car was ready as promised. Providing efficient and timely service is very important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we're always here to help. If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to let us know. We truly value your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 05, 2024

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did not get any of my requests done here I asked for a key replacement and a seatbelt fix but they did not fix the issues More

by bollamsujatha
Recommend Dealer
Yes

June 02, 2024

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Nick in service was great, as always. Got me in quickly and efficient. dealer has nice waiting area More

by BRUCE.KARJALA
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Recommend Dealer
Yes
Jun 06, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're glad to hear that Nick consistently provided excellent service and that your visit was swift and efficient. Creating a comfortable environment for our customers while they wait is important to us, and we're pleased you found our waiting area enjoyable. If there's anything else we can do to improve your experience or if you have any additional feedback, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 02, 2024

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Employee Rating

I can not say enough good things about Paul. He was very knowlegeable and patient. He showed me the features of the SUV prior to the test drive. But the best part was that he said I was welcome More

by Barbara Rigaud
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Jackson Acura responded

We're thrilled to hear about your positive experience with Paul! Providing excellent service and ensuring our customers feel confident in their purchase is always our priority, and we're delighted that Paul's knowledge and patience left such a positive impression on you. We understand how important it is to feel supported, especially when navigating the features of a new vehicle, and we're glad he was able to provide that reassurance. At Jackson Acura, we believe in building lasting relationships with our customers, and it's wonderful to hear that Paul's commitment to customer satisfaction played a significant role in your decision to choose us! We truly appreciate your kind words and your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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