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Nathan Holliday
Nathan Holliday at Southlake Nissan
Refer Me

Nathan Holliday

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
5.0
18 Reviews

Army veteran, drummer, and car enthusiast.

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

Specialties & Trainings

Senior Nissan Service Advisor

5.0

18 Reviews

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18 Reviews of Nathan Holliday

May 19, 2024

Dealership Rating
Employee Rating

Very nice and considerate. Take time to help and do the best they can to help fix vehicle More

by CRYSTALANTHONY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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May 20, 2024

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with our Service Dept. If you need anything in the future, please don't hesitate to reach out! Have a great day!

May 15, 2024

Dealership Rating
Employee Rating

Very professional and honest staff. Not pushy at all. The service department is excellent and takes the time to explain everything. More

by rmay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Audrey Love, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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May 15, 2024

Southlake Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that our staff provided you with professional and honest service, and that you found our approach non-pushy. Our service department always strives to ensure our customers are well-informed and satisfied with the explanations provided. If you ever need anything in the future, feel free to reach out. We appreciate your business and look forward to serving you again!

May 12, 2024

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Employee Rating

Very nice place to go,my car running very nice the people are great to work with . More

by ronniecress3902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nicholas Barrett, Carlos Maldonado, Brian Jensen, Ken ONeal

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May 13, 2024

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you need anything in the future, don't hesitate to reach out! Have a great day!

May 10, 2024

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Employee Rating

Service department is excellent and dedicated to achieving your needs for your vehicle. This is a Nissan and Mitsubishi dealer and I have a Hyundai, yet they take care of me with precision! Thanks e More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nicholas Barrett, Carlos Maldonado, Brian Jensen , Angel

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May 13, 2024

Southlake Nissan responded

Hi Janet, thank you for your fantastic feedback! We take pride in our dedicated service department, and we're thrilled to hear that Nicholas Barrett and the Southlake team provided you with excellent service, even for a non-Nissan or Mitsubishi vehicle like your Hyundai. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future. Thanks for choosing Southlake!

May 06, 2024

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Employee Rating

They charged me to change my oil but never put a new sticker in my window so it still say I have to get my pil changed at 14000 milesl More

by teeters28
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 07, 2024

Southlake Nissan responded

Hi, we are extremely sorry to hear about your recent experience with us here at Southlake Nissan. We understand your frustration with forgetting your oil change sticker, and that it is unacceptable. We would like to turn your experience around and make this right. If you could please provide your vin number. We will be giving you a complimentary oil change your next visit! Or you can call Randy, our Nissan Service Manager at (219) 947-1600, so he can speak further on this situation! Thank you!

April 29, 2024

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Employee Rating

Randy, Justin, nick and Brian have provided me the best service ever! I will recommend and buy Nissans from them for rest of my life! More

by tamara768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna, Keeten Rippy, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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Apr 30, 2024

Southlake Nissan responded

It's wonderful to hear that Randy, Justin, Nick, and Brian provided you with such exceptional service! We greatly appreciate your loyalty and are delighted to have you as a lifelong customer. Thank you for your recommendation, and we look forward to serving you for many years to come!

April 18, 2024

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Employee Rating

Great dealership . Randy is the best, he is the reason we keep buying Nissan’s. The service is great More

by Gregory Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Broughton, Randy Kawanna, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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Apr 19, 2024

Southlake Nissan responded

Hi Gregory, thank you for the positive review. We are happy to hear your satisfaction with Randy! If you need anything in the future, please don't hesitate to reach out. Have a great day!

April 15, 2024

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Employee Rating

Professional and knowledgable, process was very quick . I was updated very well, Friendly and informative advisors. More

by robert.garcia.82603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado

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Apr 16, 2024

Southlake Nissan responded

Thank you for your positive feedback! We're glad to hear that you had a professional, knowledgeable, and efficient experience with us. Our goal is to provide excellent service and keep our customers informed every step of the way. If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future.

April 13, 2024

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Employee Rating

All of my questions were answered and I’m happy with the service and speed of the service More

by daldaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Southlake Nissan responded

Thank you for the positive feedback! We are happy to hear all of your questions were answered, and that you left happy! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

April 11, 2024

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Employee Rating

The experience was great and they were able to help with with my problem. Thanks again More

by Tonia Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nicholas Barrett, Carlos Maldonado, Brian Jensen, Kevin Amodeo

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Apr 16, 2024

Southlake Nissan responded

Hi Tonia, thank you for the positive review. We are happy to hear you had a great experience with us! Have a great day!

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