Nathan Hines
Nathan Hines at Royal Moore Subaru

Nathan Hines | Page 20

Customer Experience Manager

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

4.8
200 Reviews

Hi, my name is Nathan Hines and my number one goal is to make your car buying experience and hassle free and possible! I look forward to help you and your family find the perfect vehicle that fits all your needs!:)

4.8

200 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

200 Reviews of Nathan Hines

February 16, 2021

Dealership Rating
Employee Rating

I’m really satisfied with my interaction with Royal Moore Subaru and the staff. This is the fourth vehicle that my family purchased from this dealership and I am satisfied. More

by danext61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Derek Whitmore

Feb 19, 2021

Royal Moore Subaru responded

Thank you for your continued business!

February 14, 2021

Dealership Rating
Employee Rating

Extremely friendly and knowledgeable as well as having some humor thrown in. The environment of the staff is very family like and I am thrilled with the help I was given! More

by danielclark7343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Royal Moore Subaru responded

xxxx Daniel, thanks for the great review! We are pleased to hear that Nathan took such great care of you during your visit.

February 14, 2021

Dealership Rating
Employee Rating

Emmylea setup a Zoom call to review our car features and answered all of our questions. She even sent a followup email that was super helpful. Thanks Emmylea! More

by smithjmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Derek Whitmore

Feb 15, 2021

Royal Moore Subaru responded

Very pleased to hear that Emmylea took such great care of you to help in understanding the features on your new car!

February 06, 2021

Dealership Rating
Employee Rating

We had a great experience from start to purchase. Only complaint, shouldn’t take 4 hrs for paperwork to be completed after negotiations and with an appointment. Time is valuable. More

by Happy, but hard to be patient
Recommend Dealer
Yes
Feb 07, 2021

Royal Moore Subaru responded

Congratulations on your new Ascent! Very pleased to hear you're happy with Nathan's service! It did take a while to complete everything during your purchase, which does happen from time to time when we are busy and get backed up. If you have any questions on your new car, please feel free to reach out. We are more than happy to help!

February 03, 2021

Dealership Rating
Employee Rating

I would definitely recommend Jim to any anybody looking for a car. He was super easy to work with, and made sure we got exactly what we wanted. More

by peter.gerbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Cisneros, Jim Rutherford, Clint Edwards , Christian Fredrickson, Ryan Harris

Feb 05, 2021

Royal Moore Subaru responded

Thank you for the high star rating!

February 02, 2021

Dealership Rating
Employee Rating

Nathan, Clint and Derek were all very helpful getting me into my new car! Everyone in my family drives jeeps so I am glad I got one too!:) More

by Tashahope1618
Recommend Dealer
Yes

Other Employees Tagged: Clint Edwards , Derek Whitmore

Feb 05, 2021

Royal Moore Subaru responded

Congratulations on your new car!

January 25, 2021

Dealership Rating
Employee Rating

Nathan and the team helped me to get a new Subaru in quickly, devoted, friendly! This is good place to buy a car and recommend Nathan! More

by Quang Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Royal Moore Subaru responded

Quang, thank you so much for sharing your purchase experience with Nathan!

January 24, 2021

Dealership Rating
Employee Rating

I chose this dealership as I got the best price for my Subaru Outback premium. The representatives were friendly and finished my paperwork on time allowing me to get the car out of the dealership as soon More

by Aditya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Royal Moore Subaru responded

Thank you so much for your visit and for taking the time to share your experience with Nathan Hines at Royal Moore Subaru.

September 03, 2020

Dealership Rating
Employee Rating

Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased More

by buell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Royal Moore Subaru responded

Thanks for your great review!

August 25, 2020

Dealership Rating
Employee Rating

The Royal Moore Subaru dealership is the best! They are all so friendly, kind and understanding especially Emmylea the delivery specialist. She took her time and made sure I knew everything there was too k More

by Alexxis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Jake Norquist

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