Nathan Hines | Page 19
Customer Experience Manager
Royal Moore Subaru
1326 SE Enterprise Cir
Hillsboro, OR 97123
Hi, my name is Nathan Hines and my number one goal is to make your car buying experience and hassle free and possible! I look forward to help you and your family find the perfect vehicle that fits all your needs!:)
Read more200 Reviews
Write a ReviewDealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
Languages Spoken
English
200 Reviews of Nathan Hines
June 18, 2021
Great helpful people! We were immediately greeted and helped, Nathan was super informative and helpful and made the car buying process so easy and seamless! helped, Nathan was super informative and helpful and made the car buying process so easy and seamless! More
Other Employees Tagged: Emmylea Krause
May 23, 2021
I'm old enough to have bought a lot of cars in my lifetime, but Royal Moore Subaru is the ONLY dealership I've revisited. I've bought more than one car for myself from here, have brought in other peo lifetime, but Royal Moore Subaru is the ONLY dealership I've revisited. I've bought more than one car for myself from here, have brought in other people to buy their cars here, and will not shop at another dealership now. The biggest reason is Brandon Kang. He's honorable. He's like working with a friend and it's been that way from the first time I came in when he didn't even know me. He's created a relationship of trust and respect. He's also a manager, so each time I've had a different sales person take me through the test drives. I have to say unequivocally Nathan Hines is the best out of the four sales people. Shopping with Nate was fun. We were laughing and having a good time in a no pressure environment while he informed me of any new features I wasn't aware of. He has a lot of knowledge and was intent on making sure I knew everything there was to know straight up until the second I left the lot with my new car. I've had experiences in the past at other dealerships where you can't forget you're with a sales person and it never feels comfortable. This was NOT that experience. Nate is just incredibly personable, kind of like hanging out with a really nice person who knows more about Subarus than anyone else you know and keeps sharing information with you. I don't know about other people, but I tend to leave dealerships exhausted. Not this time. With the help of my dream team of Brandon and Nate, it was genuinely fun and positive. Brandon and Nathan made it easy and as soon as I picked the car and it was in Brandon's hands to work out the details, I didn't worry because I trust Brandon to always do right by me. More
Other Employees Tagged: Chris Bush , Brandon Kang
May 16, 2021
Nathan was awesome! He was very patient with all our questions. He made sure we understood everything he was explaining. He made sure our tank was enough before we go home with our new car! questions. He made sure we understood everything he was explaining. He made sure our tank was enough before we go home with our new car! More
May 13, 2021
Everything was great, very smooth process, appreciate the help and great customer service from the staff during a trying time when efficiency was greatly needed. help and great customer service from the staff during a trying time when efficiency was greatly needed. More
Other Employees Tagged: Arturo Cisneros, Emmylea Krause, Jovanni Olague, Jim Rutherford, Clint Edwards , Christian Fredrickson, Ryan Harris, TJ Jobe, Jordon Mcnelly
April 21, 2021
I love Royal Moore Dealer and I like the way you guys do business. Thank you for took a good care of us and please keep doing what you guys been doing and we appreciated you guys so much. Again thank you Ry business. Thank you for took a good care of us and please keep doing what you guys been doing and we appreciated you guys so much. Again thank you Ryan Harris and Emmylea Williams. More
Other Employees Tagged: Emmylea Krause , Ryan Harris
April 01, 2021
The entire car buying experience at Royal Moore Subaru went smoothly and quickly. They Had exactly the car I wanted and Nathan Hines was great from beginning to end. Along with Derek as well! Thank you! went smoothly and quickly. They Had exactly the car I wanted and Nathan Hines was great from beginning to end. Along with Derek as well! Thank you! More
Other Employees Tagged: Derek Whitmore
March 25, 2021
Recan helped me buy a new WRX. I definitely recommend him and Royal Moore to anyone looking for a great buying experience! Their entire team was great to work with! and Royal Moore to anyone looking for a great buying experience! Their entire team was great to work with! More
Other Employees Tagged: Arturo Cisneros , Luis Lagunes, Recan Rasheed
March 24, 2021
Emmylea was amazing! She patiently spent close to an hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a plea hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a pleasure dealing with her. Nathan was also a pleasure to deal with. He was fairly new when I called to order my car but was responsive and helpful and eager to ask others when needed. The finance department was more difficult for me. I waited almost four hours and was so exhausted that I really did not feel comfortable with what I was signing. Then received someone else's financial contract It was stuffed in an envelope and handed to me as I was leaving. When I got home and realized the mistake, I called immediately. It took four calls to get any response. Then another call to request my financial contract which finally was emailed to me after I had to call again. Felt uncomfortable and unprofessional More
Other Employees Tagged: Emmylea Krause , Derek Whitmore
March 12, 2021
Car buying has never been my favorite activity. Nathan and Derek did an excellent job of keeping it straightforward, explaining everything clearly, and generally making it great experience. and Derek did an excellent job of keeping it straightforward, explaining everything clearly, and generally making it great experience. More
Other Employees Tagged: Derek Whitmore
March 02, 2021
I just purchased a car from Royal Moore In Hillsboro OR and they were so awesome, I didn't have be there all day nor did I have any issues with the car and or the price. the car is so clean (it's a used and they were so awesome, I didn't have be there all day nor did I have any issues with the car and or the price. the car is so clean (it's a used car) and they totally took care of me thru out the purchase. Jordan McNelly was my sales person and he made sure to explain everything to me , there was nothing left out I will purchase my next car from them More
Other Employees Tagged: Jordon Mcnelly