"I had a great experience purchasing my first new car. I..."
I had a great experience purchasing my first new car. I found the staff friendly and helpful in guiding my decision. They listened to what I wanted in a vehicle and made it happen!
" Buyer’s Remorse! Beware! "
The used car that I bought from this dealer gave me grief! Used it for 2 days then it did not start anymore after that. Took them months before realizing they cant fix it and had to take it to the rightful dealer. Had to phone them myself for a follow up before they do anything. Every time I phone, I have been told they will phone back which they never did. Lied to us that a part was changed but actually was just flushed! The only good thing we did in this whole predicament was to take the car to the right dealer and do an over all check up, which turned out, we would have to pay for repairs of roughly $9k total!
The staffs did an awesome job. They are on top of everything. They explained thoroughly about my vehicle. I will recommend them to my relatives and friends.
"A reassuring experience that instilled confidence!"
We are extremely happy with our dealings with Jimmy at Auto Gallery Subaru and we will be making them our permanent "go-to" place for any automotive needs even though we drive a volkswagon and not a Subaru. They are efficient and very timely in their high level of service! We recently moved here from up north and when we wandered onto their lot to check out a car they had advertised online we were met by Jimmy and were treated royally and with no pressure!
"Worst dealership I have ever dealt with."
If I could give ZERO stars, I would. Worst service I have ever dealt with. Bought a vehicle from them 5 months ago and have had nothing but issues. I proceeded to address these issues and instead of helping us out, we were treated rudely and disrespectfully. The man we were talking to had the audacity to hang up on us. Wish we were able to catch a name, but since we were hung up on, didn't get it. We just wanted to know why the "inspected" vehicle we bought had cheap after market parts. Would never consider dealing with this dealership again. BEWARE OF THIS DEALERSHIP.
"Trade in experience "
Nothing can beat the customer service there I really appreciate the time I spend there speacially to my dealer rodel thank you so much !!! Salute
"The best customer service experience ever "
I have nothing but good things to say about Dan and Tyler at Subaru. I purchased a vehicle from Subaru 4 months ago and they have gone above and beyond to take care of me as a client. I can’t say thank you enough!
"Excellent service and follow through. "
Even after they sold me my new car ( 2nd Subaru) the service is still excellent. They call to ask you if your happy with your new car and they don't quit until you are. Awesome cars, awesome people.
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