Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 42

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

Contact Me
4.8
912 Reviews
4.8

912 Reviews

Write a Review

912 Reviews of Misty Osborne

April 22, 2024

Dealership Rating
Employee Rating

It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Apr 25, 2024

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

April 17, 2024

Dealership Rating
Employee Rating

Misty has always been very helpful and informative for as long as I have been coming here. They have always provided exceptional service and I highly recommend them! More

by mom2ic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Regal Kia Lakeland responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

April 13, 2024

Dealership Rating
Employee Rating

Professional, courteous service,; My service was very timely and I didn’t have to wait very long . More

by pferrentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 11, 2024

Dealership Rating
Employee Rating

Love Regal Kia Amazing Customer Service and will refer all friends to this dealership! Thanks More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Jeremy Mahr, Manny Gelpi, Meleke Dennis , Srecko Bokun, Ian 5 stars

Apr 11, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

April 10, 2024

Dealership Rating
Employee Rating

Thank yall for excellence customer service, professional vehicle care and knowledge of my concern for my visit More

by EDEVASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Apr 10, 2024

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy.

April 06, 2024

Dealership Rating
Employee Rating

Pretty professional service, fast and detailed. They answer all my questions and helped us perfectly. More

by GADIELSAMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Apr 10, 2024

Regal Kia Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

April 03, 2024

Dealership Rating
Employee Rating

I was greeted by Misty when I came into the service drive. I was updated via text message by Misty when the car was ready. It was a great process. More

by cnmedmunds
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Apr 10, 2024

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal Kia. Thank you for choosing us. We hope to serve you again soon.

April 02, 2024

Dealership Rating
Employee Rating

Offered a shuttle car to bring me home while doing the recalls on my KIA. They notified me of other things that needed to be serviced. I chose to complete the other things while they had my car. More

by donna.bryant60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Regal Kia Lakeland responded

It's great to hear that the dealership offered a shuttle service to bring you home while your KIA was being serviced for recalls. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.

March 26, 2024

Dealership Rating
Employee Rating

I am very disappointed that for $90. 00 for an oil change it did not include topping off the fluids. The cars low washer fluid light was on when I took it there and still on when I left. More

by d.jmovesyou3
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

March 23, 2024

Dealership Rating
Employee Rating

Great customer service by Misty Osborne, from start to finish. She got me right in away and kept me informed of all findings. Very professional and knowledgeable. More

by reggie.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Regal Kia Lakeland responded

It's wonderful to hear that you had a great experience with Misty's customer service! Positive feedback like yours is always appreciated and helps recognize the efforts of dedicated individuals like Misty.

...
42
...

Dealership Inventory (503 Vehicles)

new 2026 Kia Sorento car, priced at $32,419
2026 Kia Sorento
new
Gray exterior
8-Speed Automatic
FWD
new 2026 Kia K4 car, priced at $22,584
2026 Kia K4
new
Gray exterior
CVT
FWD
new 2027 Kia Telluride Hybrid car, priced at $57,585
2027 Kia Telluride Hybrid
new
Black exterior
6-Speed Automatic
AWD
new 2026 Kia Sportage Hybrid car, priced at $36,466
2026 Kia Sportage Hybrid
new
Gray exterior
6-Speed Automatic
AWD
new 2026 Kia K4 car, priced at $23,064
2026 Kia K4
new
White exterior
CVT
FWD
new 2026 Kia K4 car, priced at $22,688
2026 Kia K4
new
Blue exterior
CVT
FWD