Misty Magruder
Misty Magruder at Jim Ellis Kia of Kennesaw

Misty Magruder

Service Customer Relations Specialist

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive
Kennesaw, GA 30144

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4.3
30 Reviews

Dealership Experience

3 yrs

4.3

30 Reviews

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30 Reviews of Misty Magruder

August 05, 2025

Dealership Rating
Employee Rating

Great family dealership, and over the years I have enjoyed the experience. Not so much over the last 2 years More

by KFWALKER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce

Aug 06, 2025

Jim Ellis Kia of Kennesaw responded

We apologize for any disappointing experiences you may have had in the last 2 years. As a family dealership, we strive to provide exceptional service and we would love the opportunity to make it right. Thank you for your loyalty and we hope to see you again soon!

July 31, 2025

Dealership Rating
Employee Rating

Great staff, everyone friendly, service timely and efficient. Great, excellent, clean, nice atmosphere, will be More

by BETTYJOPOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove

Aug 02, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our staff and found our service efficient. We strive to provide a clean and enjoyable atmosphere for all of our customers. We look forward to having you back!

May 31, 2025

Dealership Rating
Employee Rating

Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! More

by klittle1241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Klittle1241! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2025

Dealership Rating
Employee Rating

Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. More

by namdrof88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Jim Ellis Kia of Kennesaw responded

Namdrof88, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

April 06, 2025

Dealership Rating
Employee Rating

They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More

by breanamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce

Apr 09, 2025

Jim Ellis Kia of Kennesaw responded

Breanamitchell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 03, 2025

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Employee Rating

This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

Apr 10, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

March 25, 2025

Dealership Rating
Employee Rating

The Jim Ellis promise is: “YOU CAN ALWAYS EXPECT THE BEST” and that is exactly what I received! More

by mabbub
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Kris Musgrove

Mar 28, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Mabbub! Thanks again for your business! Take care!

March 24, 2025

Dealership Rating
Employee Rating

I see a wonderful team working in Service department who pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outsid More

by Udhayashuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce , Robert Billings, Todd Garman, Sam Stewart, Christopher Kit

Mar 27, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Udhayashuba! Thanks again for your business! Take care!

January 30, 2025

Dealership Rating
Employee Rating

Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dstass22! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

January 22, 2025

Dealership Rating
Employee Rating

Had a really nice experience getting my EV6. I definitely enjoyed working with them and would again More

by R0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Mackenzie Florence , Katherine Helms

Jan 24, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,R0! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

Jan 26, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,R0! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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