Min Kim | Page 4

Desperate for sales! I NEVER wrote a review anywhere but this one I had to! My advice – Stay away from this dealership and visit another BMW dealership in GTA! Please I NEVER wrote a review anywhere but this one I had to! My advice – Stay away from this dealership and visit another BMW dealership in GTA! Please have LITERALLY EVERYTHING you talk to this dealership in writing or video or audio recordings because they’re going to come back to say ”it doesn’t say that on the contract”. They will lie to your face. They will say all different lies just you to sign the papers. PLEASE HAVE EVERYTHING IN WRITING, I MEAN LITERALLY EVERYTHING, DELIVERY DATES, VEHICLE FEATURES, MAINTENACE SERVICES, ETC... Be careful of all the lies especially with the vehicles features! Don’t ask them anything verbally but have everything in writing and have them sign or initial it. Please read below of my nightmare experience with Parkview BMW! I went into this dealership on May 23rd to make a purchase and I bought new BMW X3 on the same day. I was told vehicle will take until June 2nd for the delivery. On June 2nd I haven’t heard anything therefore I decided to go to the dealership and I was told it’ll take until June 6th. I waited till June 7th next day, I decided to visit the dealership again and I was told it’ll take another 3 weeks. Since they couldn’t deliver the vehicle on the second date mentioned by them and I was frustrated of the lies therefore asked them to cancel the contract. I talked to business manager Steve Petruzziello, explained my situation and asked to cancel this contract since they didn’t deliver the vehicle on both of the promised dates. Steve was saying they can’t cancel the contract because the delivery date wasn’t on the invoice (contract) and it was just a verbal statement from the sales representative. Steve also made “fatherly” advice such as “at least you have a car to drive now and you’re not taking TTC” also how his wife drives a Honda Civic with 2 kids and how they’re comfortable. What he does with his wife is his business and customers don’t need to know. These comments are irrelevant and rude! Then I talked to another business manager Minn Kim and Minn was as useless as their words! Since Steve and Minn didn’t cancel the contract I filled a complaint with OMVIC (Ontario Motor Vehicle Industry Council). OMVIC advised me with helpful hints. If I knew I had to wait this long to receive a vehicle I wouldn’t have singed any contract but I was lied (delivery date) and tricked (vehicle features) into buying this BMW! This place is so desperate for sales and they would do anything and everything to get the sale done also their customer service is pathetic when there’s an issue. On the day I picked up the vehicle I was talking to another business manager George Armenis, George was understanding. After I picked up the vehicle I noticed some of the key features are missing which I was told I’m getting with this vehicle. I tried contacting them regarding this and it was a pointless conversation. Parkview BMW will lie to your face to get the sale done. PLEASE BE CAREFUL!! I bought two Lexus just down the street and they’re service was phenomenal, Parkview BMW should get some training from them! I knew I should’ve stayed with Lexus. I wish I could warn every single person who walks into this dealership about my situation with this Parkview BMW! I’m not sure how Parkview BMW has 5 stars from customers or maybe they write their own reviews! I wouldn’t even give 1 star but the system requires you to. I sure wouldn’t return back to Parkview BMW and wouldn’t recommend it to anyone. PLEASE STAY AWAY!!! More

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FANTASTIC Service !! re: 2018 BMW X2: The Delivery process today was seamless and enjoyable ! Roberto Corvo is a very responsive, knowledgeable, thorough, honest and re: 2018 BMW X2: The Delivery process today was seamless and enjoyable ! Roberto Corvo is a very responsive, knowledgeable, thorough, honest and professional Client Advisor and great to work with. Doing a "virtual" deal via email/phone makes the whole sale experience very pleasurable and time saving. This is our 6th BMW deal with Parkview BMW. More

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Very pleased with my experience I was referred to Roberto by a co-worker and was very glad to have reached out to him. He did a great job of finding a vehicle with very specific req I was referred to Roberto by a co-worker and was very glad to have reached out to him. He did a great job of finding a vehicle with very specific requirements from me, and patiently waited while I dealt with a service issue on my trade-in. I'm loving my new vehicle and would not hesitate to recommend this dealership to someone in the market. More

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5th BMW purchased at Parkview BMW Great people. Straight forward and easy to deal with. Very customer focused. Sergei was very helpful, without pressuring for a sale. Once the requirem Great people. Straight forward and easy to deal with. Very customer focused. Sergei was very helpful, without pressuring for a sale. Once the requirements were defined, he was able to immediately source the right vehicle for me. I will definitely call him next time I am in the market for a new vehicle. More

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Great price for newly launched car I already knew that a BMW was a very good quality car, Joe Kim gave us a great deal with his manager Min Kim. I was very pleased. When you buy a car, I already knew that a BMW was a very good quality car, Joe Kim gave us a great deal with his manager Min Kim. I was very pleased. When you buy a car, the most important parts are the price and quality of the car. I got both for my BMW, which was great. Would I recommend Parkview BMW? It's a definite yes. More

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Exceptional Experience From start to finish, my experience at Parkview BMW was exceptional! The staff I dealt with went beyond my expectations and met my every need when pur From start to finish, my experience at Parkview BMW was exceptional! The staff I dealt with went beyond my expectations and met my every need when purchasing a new car. I received professional and friendly service from all the employees I added in my review. I highly recommend Dave Golding for his expertise in sales. Corey Barootes and Adrian Lupo provided outstanding knowledge and patience when answering all my questions about the car. They both provided extensive detail and explantation of the options included with my 2018 4 series coupe; from the technology, packages and performance specifications of the car. I am very satisfied with the service I received and I will be a returning customer in the future. Thank you Parkview BMW! More

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Very friendly & professional staff This is my 4th time leasing a car from Parkview BMW. The staff are always very friendly and professional. The process was very smooth and they took t This is my 4th time leasing a car from Parkview BMW. The staff are always very friendly and professional. The process was very smooth and they took the time to answer all my questions and show me different options to fit within my budget. More

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Great service Just picked up an x1 from parkview last week. Joe the truth entire staff were a true pleasure to deal with. Thank you so much Enjoying my ride A Just picked up an x1 from parkview last week. Joe the truth entire staff were a true pleasure to deal with. Thank you so much Enjoying my ride Any wait for joe to get hubby in a BMW More

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